Tripsee ConciergeTripSee
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msg2aiMsg2.ai
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Related Products
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About
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.
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About
msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels and accommodation businesses in need of a solution to manage their customers and guests
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Audience
Event organizers, event planners, hotel owners, and property owners.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationTripSee
Founded: 2010
United States
www.tripsee.travel/concierge/
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Company InformationMsg2.ai
Founded: 2020
United States
www.msg2.ai/
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Not Supported
Catering
Not Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Not Supported
Front Office Management
Not Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Not Supported
Housekeeping Management
Not Supported
Loyalty Program
Not Supported
Maintenance Management
Not Supported
Marketing Automation
Not Supported
Marketing Management
Not Supported
Multi-Property
Supported
Online Booking
Not Supported
Point of Sale (POS)
Not Supported
Reservations Management
Not Supported
Reviews Management
Not Supported
Single Property
Supported
Vacation Rental
Not Supported
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Integrations
Guesty
Not Supported
Hostaway
Not Supported
Hostfully
Not Supported
Mews
Not Supported
Protel Cloud PMS
Not Supported
apaleo
Not Supported
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Integrations
Guesty
Supported
Hostaway
Supported
Hostfully
Supported
Mews
Supported
Protel Cloud PMS
Supported
apaleo
Supported
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