TripMaster

TripMaster

CTS Software
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About

Industry-Leading NEMT & Paratransit Scheduling & Dispatching Software. TripMaster provides efficient, cost-effective NEMT, demand-response, and paratransit management tools. Supporting your paratransit and NEMT operations with user-friendly solutions. Since the beginning, TripMaster has been driven by our customers. Today it’s a full-service transit suite, including modules for: Automated scheduling, Powerful custom reporting, Integrated voice response, Mobile solutions and an automated vehicle locator, Web-based rider portal. CTS Software offers complete auditing support, manpower and vehicle resource management, cost control, payroll tracking, route management, statistical reporting, computer-assisted scheduling, electronic billing, and much more. We offer a 90-day, money-back guarantee: after a live demo to show you TripMaster, we set up your database and work with you to train the members of your staff, offering our full range of support and training.

About

From the moment you put on your headset to the time you go home, your community and your officers rely on you. You spend your workday hovering between worlds, bridging the gap between those who need help and those who give it. You walk the razor’s edge between sanity and chaos, so you don’t have time to waste on software issues. You need a tool that was forged from the depths of the busiest day shifts, the most frequent of frequent callers, and baptized in coffee (there is no other holy water strong enough for a dispatcher). You need EFORCE® CAD. EFORCE® CAD is a lightning-fast Computer-Aided Dispatch system built to help your agency focus on the important work, instead of running your software. With all the other things you have to do, you need an intuitive CAD like EFORCE®. Designed by current and former dispatchers, EFORCE® CAD has user-friendly features centered around the task at hand. You get the right tools at the right time! See for yourself with a product demo today!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Public and private NEMT, demand-response, and paratransit providers in the US and Canada

Audience

Law Enforcement Dispatchers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version
Free Trial

Pricing

Contact us for special pricing, 888-570-4943, x. 3
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The Autoscheduler feature is an enormous timesaver. We also enjoy the ability to exclude certain riders from certain drivers, and the ability to set reminders when drivers' credentialing is getting close to expiring.
  • Ease of use and customer service. CTS has a knowledgeable and accessible customer service staff that has proven to be responsive.
  • The software is very easy to learn and user friendly. There are many reporting options that can be utilized to evaluate our transportation department's efficiency and assist us in improving our transportation services. The customer support has been great!
  • TripMaster is a game changer! The platform allows for out of the box thinking and creative options for increased ridership, better efficiency and more personalized services! From decreasing overtime, to higher passengers per hour, and everything in between, the options are unlimited. If you don’t know how, CTS team is always willing to go above and beyond to help achieve high standard goals or just getting back to the basics.
  • Easy to use for our dispatchers. Easy to use for our drivers. Excellent reporting capabilities. Easy to change trips "on the fly" Built in navigation. Pass Management. Great technical support. Auto Schedule.

Cons

  • Nothing comes to mind right away, as far as cons.
  • I'd like CTS to design and deploy a dashboard. A dashboard would allow users to view system stress, peak vehicles, and other important variables in live time.
  • No cons noted at this time. The software is meeting our needs currently.
  • Lots of options can be over whelming for new users with little technology experience. Dispatching/scheduling screen is hard to see on small screen.
  • Sometimes the auto scheduling module does not take in all the parameters required.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CTS Software
Founded: 1982
United States
tripmastersoftware.com

Company Information

IntelliChoice
Founded: 2003
United States
www.eforcesoftware.com/police-cad-system-software/

Alternatives

Alternatives

NovusMED

NovusMED

Momentm
Spillman Flex CAD

Spillman Flex CAD

Motorola Solutions
TaxiMobility

TaxiMobility

NDOT Technologies
UnicoTaxi

UnicoTaxi

Ngfo Technologies

Categories

Categories

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Public Transportation Features

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Integrations

EFORCE Cloud Software Suite (SaaS)
Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED
eFORCE Jail Management Software
eFORCE Municipal Court Software

Integrations

EFORCE Cloud Software Suite (SaaS)
Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED
eFORCE Jail Management Software
eFORCE Municipal Court Software
Claim TripMaster and update features and information
Claim TripMaster and update features and information
Claim EFORCE Computer-Aided Dispatch (CAD) and update features and information
Claim EFORCE Computer-Aided Dispatch (CAD) and update features and information