Trace

Trace

Tracework.ai
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About

Struggling to onboard new team members or hand over tasks quickly? 🚀 Trace helps you document best-practice workflows and hack-arounds in seconds; making onboarding, async demos, and knowledge sharing seamless. Capture and share how-to guides in seconds. Instantly create step-by-step instructions for any task—so you can stop repeating yourself and focus on the work that matters. Trace records your process quietly in the background as you go. Just hit “Start Recording.” It automatically turns your actions into a clear, visual guide. Share it instantly with your team. The best part? The links always reflect the latest version. You’re great at what you do—now let others learn from you. With Trace, it only takes moments. Skip the manual documentation with guides that write themselves. Customize each guide with your own notes, images, and steps. Share knowledge effortlessly with one-click access. Cut down on repeat questions by embedding guides directly into your existing tools.

About

Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Onboarding teams, Learning & Development (L&D) teams, Human Resource, Marketing, Sales, Agencies, Professional Services

Audience

While we focus on the enterprise market, our solution is still available to SMBs. Large organizations work with us to maximize digital adoption for both internal- and external-facing applications.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$78 Lifetime deal
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tracework.ai
Founded: 2024
Singapore
tracework.ai

Company Information

Userlane
Founded: 2015
Germany
www.userlane.com

Alternatives

Alternatives

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Integrations

Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Notion
Oracle Fusion Cloud ERP
Salesforce
Usetiful
Webflow
WordPress
Workday HCM
Zendesk

Integrations

Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Notion
Oracle Fusion Cloud ERP
Salesforce
Usetiful
Webflow
WordPress
Workday HCM
Zendesk
Claim Trace and update features and information
Claim Trace and update features and information
Claim Userlane and update features and information
Claim Userlane and update features and information