TourSolver

TourSolver

Nomadia Group
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About

For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.

About

Veho’s 99.9% on-time delivery rate and average customer satisfaction rating of 4.9/5 are both best-in-class. Veho meticulously tracks every package and notifies the customer every step of the way. Veho’s platform flexes with delivery capacity in real time to meet the demands of our clients. Veho’s robust API and in-house engineering team helps clients get started with Veho in days instead of weeks. Customers provide instructions, receive status updates, and get a photo when packages are dropped at the door. Veho does daily local pickups or works with e-commerce companies to ship parcels to our sorting facilities. Consumers are tired of missing deliveries and feeling left in the dark about shipping delays. Partner with Veho, the next-generation shipping platform, enabling an upgraded delivery experience that matches your product. Veho gives you transparency into your earnings before you book your route.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

From 20 to 500 users

Audience

Anyone looking for a parcel delivery platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The delivery information driver activity tracking is fantastic. That improved a lot our customer service.
  • In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.
  • I love being able to balance sales territories and have a management tool that handles close to 40K US zip codes.
  • Easy to use, and onboarding e-training in the application, flexible integration. Also, Gartner Certified!
  • New capabilities are rolled-out regularly, and they listen to their users for new features implementation.

Cons

  • The cheaper version does not have real-time appointment optimization, which is a shame.
  • I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag & drop UI?
  • I have noticed a slow down in performance when working with too many attributes on the zip code optimization.
  • The US localization still needs some work but will probably be up to standards in the very near future.
  • Even though the interactive tutorials are an excellent addition, it would be nice to have a free training session at sign-up.

Pros & Cons from Real Users

Pros

  • Nothing. Veho sucks. They do not do the only thing that is their job. Deliver a package. Where did they even come from? I had never heard of them before and now all of the sudden many retailers are using them. Super unfortunate since they are terrible.
  • None, rarely on time, false excuses for days late delivery. When late, tracking failures are occur most of the time. I no longer order on line from companies that use Veho

Cons

  • Tracking said my Lululemon package was out for delivery then said delivered. I get home and the package that was delivered was from old navy. Dealing with the chat and text was stupid. They give stupid answers and dumb suggestions. Oh, it says delivered, check with a neighbor. Uh yeah, I have the driver on my ring camera delivering an old navy package and no Lululemon package. Finally via text they tell me package was "lost in transit." Ok so it was out for delivery and it got lost? How does that work? The driver took it or lost it or delivered to someone else. Luckily they told Lululemon that they lost my package so I could get a refund relatively quickly. I guess they just saved me money since I won't be ordering online with anyone that uses this crap delivery service.
  • Terrible unreliable delivery service. I tried get my meal service delivered by them. Abject failure

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Nomadia Group
Founded: 1991
United States
www.nomadia-group.us/toursolver

Company Information

Veho
Founded: 2016
United States
shipveho.com

Alternatives

JOpt.TourOptimizer

JOpt.TourOptimizer

DNA Evolutions GmbH

Alternatives

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OnTime 360

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Antsroute

Antsroute

Antsway
Logistyx TME

Logistyx TME

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Tookan

Tookan

JungleWorks
LogiNext Mile

LogiNext Mile

LogiNext

Categories

Categories

Last Mile Delivery Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Not Supported
Order Entry Not Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Not Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Not Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Integrations

Accenture Cloud Retail Execution Supported
CLYD Supported
Google Drive Supported
Google Sheets Supported
Google Slides Supported
HERE Supported
Hardis Group Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft OneDrive Supported
Microsoft PowerPoint Supported
Nielsen Marketing Cloud Supported
QuickBooks Accountants Supported
Salesforce Supported
XMAP Supported
eHub Not Supported
iCalendar Supported
techSHIP Not Supported

Integrations

Accenture Cloud Retail Execution Not Supported
CLYD Not Supported
Google Drive Not Supported
Google Sheets Not Supported
Google Slides Not Supported
HERE Not Supported
Hardis Group Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft OneDrive Not Supported
Microsoft PowerPoint Not Supported
Nielsen Marketing Cloud Not Supported
QuickBooks Accountants Not Supported
Salesforce Not Supported
XMAP Not Supported
eHub Supported
iCalendar Not Supported
techSHIP Supported
Claim TourSolver and update features and information
Claim TourSolver and update features and information
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Claim Veho and update features and information