TourSolver

TourSolver

Nomadia Group
Urbantz

Urbantz

URBANTZ
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About

For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.

About

Urbantz is a leading last mile delivery management platform designed specifically for enterprises. We empower the largest retail, grocery, e-commerce and logistics companies to manage their final mile operations sustainably at any scale, providing the visibility and control to cut emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences. Happy customers include Carrefour, Auchan, Home24, ASDA, PostNord, Markey Spoon, Bosch & FM Logistic. URBANTZ is a SaaS last mile management software with an optimization solution for urban deliveries. It supports the complete logistics process of a company, helping prepare the most efficient rounds in a quick manner and allocating them to the right drivers. It enables real-time traceability throughout the process not only for management and dispatchers but also for the final recipients.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

From 20 to 500 users

Audience

Urbantz is trusted by retail, e-commerce, postal services and logistics enterprises to organise, control, and sustainably scale their last mile logistics.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Version Not Supported
Free Trial Supported

Pricing

Urbantz is an enterprise-grade solution that offers value-based pricing as we offer the creation of customizable features based on the client's needs.

Our pricing model is designed to be as simple and transparent as possible. It doesn’t matter how many dispatchers and drivers use the platform and app, or the number of carriers you add. The only thing you pay for is deliveries, which can be dropoffs or pickups.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • The delivery information driver activity tracking is fantastic. That improved a lot our customer service.
  • In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.
  • I love being able to balance sales territories and have a management tool that handles close to 40K US zip codes.
  • Easy to use, and onboarding e-training in the application, flexible integration. Also, Gartner Certified!
  • New capabilities are rolled-out regularly, and they listen to their users for new features implementation.

Cons

  • The cheaper version does not have real-time appointment optimization, which is a shame.
  • I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag & drop UI?
  • I have noticed a slow down in performance when working with too many attributes on the zip code optimization.
  • The US localization still needs some work but will probably be up to standards in the very near future.
  • Even though the interactive tutorials are an excellent addition, it would be nice to have a free training session at sign-up.

Pros & Cons from Real Users

Pros

  • I like especially the profile, how it looks to customer and especially to consignees. Modern looking and well working software. There is everything we need for example food home deliveries.
  • Dashboard - it's really easy to follow up drivers and the progress of the deliveries. Driver app is very user friendly and simple to use.
  • Easy to use, customer oriented and friendly support! We use it every day for managing our fleet and it has been more than useful in the whole process of upgrading our service!
  • Perfect Last Mile Partner for our business. Customers are pleased with the perfect communication through SMS and mail. Accurate Track & Trace.

Cons

  • Using the software needs some learning first, but then it's easy to use.
  • Optimization - needs more flexibility of editing rounds and changing parameters, drivers etc. Roles are a bit unclear - which role can do what. Users - I should be able to delete users myself as a Platform Manager.
  • Missing a dynamic element of the last mile execution.
  • We have no cons so far. Urbantz does what it promises.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Nomadia Group
Founded: 1991
United States
www.nomadia-group.us/toursolver

Company Information

URBANTZ
Founded: 2015
Belgium
www.urbantz.com

Alternatives

JOpt.TourOptimizer

JOpt.TourOptimizer

DNA Evolutions GmbH

Alternatives

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OnTime 360

Vesigo Studios
Antsroute

Antsroute

Antsway
Tookan

Tookan

JungleWorks
DeliverySuite

DeliverySuite

Nology Solutions & Systems

Categories

Categories

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Not Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Not Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Not Supported
Order Entry Not Supported
Routing Supported
Scheduling Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Supported
Maintenance Management Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Not Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Supported
Warehouse Management Supported

Integrations

Salesforce Supported
Accenture Cloud Retail Execution Supported
CLYD Supported
Google Slides Supported
HERE Supported
Kardinal Not Supported
MaGistor Not Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft PowerPoint Supported
Oracle Fusion Cloud ERP Not Supported
QuickBooks Accountants Supported
SAP Business One Not Supported
SAP Commerce Cloud Not Supported
SAP Extended Warehouse Management (EWM) Not Supported
SAP Process Orchestration Not Supported
SOLOCHAIN WMS Not Supported
XMAP Supported
iCalendar Supported

Integrations

Salesforce Supported
Accenture Cloud Retail Execution Not Supported
CLYD Not Supported
Google Slides Not Supported
HERE Not Supported
Kardinal Supported
MaGistor Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft PowerPoint Not Supported
Oracle Fusion Cloud ERP Supported
QuickBooks Accountants Not Supported
SAP Business One Supported
SAP Commerce Cloud Supported
SAP Extended Warehouse Management (EWM) Supported
SAP Process Orchestration Supported
SOLOCHAIN WMS Supported
XMAP Not Supported
iCalendar Not Supported
Claim TourSolver and update features and information
Claim TourSolver and update features and information
Claim Urbantz and update features and information
Claim Urbantz and update features and information