TheReach

TheReach

TheReach.ai
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About

Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages. Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest conversation. Hosts customise responses per property using their own FAQs and house rules. Two features set TheReach apart: every evening, Sami calls the property manager with a 90-second voice briefing on the day's guest activity and urgent issues. And via the Claude MCP integration, managers can connect their TheReach data to Claude Desktop and ask plain-language questions about call patterns, conversion blockers, and unanswered guest queries. GDPR-compliant.

About

Doing vacation rental property management right is a complex challenge. It's easy for things to fall through the cracks. To get behind on the cleaning schedule. To miss completing services orders. To miss charging guests for damage. Or letting guest know they rental is ready for them, VRWorks makes all easy. VRWorks lets you know what’s going on. That way, if your inspector finds damage, or a cleaner’s late, or the maintenance team doesn’t get to the property on time, you be able to jump on it and solve the problem. Property inspections, damage assessments, service order entry can all be done by phone. Inspection checklists will be recorded. Even pictures are uploaded to the VRWorks dashboard from wherever your field team is. Plus, they can keep an eye on the housekeepers as well. So that they know whether they need to jump in and help.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality, real estate agents, property managers, vacation rentals

Audience

Vacation rental property owners and managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€49/month
Free Version
Free Trial

Pricing

$0.99 per booking
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TheReach.ai
Founded: 2023
Spain
www.thereach.ai

Company Information

VRWorks
United States
www.vrworks.net

Alternatives

Alternatives

Smoobu

Smoobu

Smoobu GmbH
RPM Pro

RPM Pro

RPM-Pro
Abritel

Abritel

Expedia Group

Categories

Categories

Integrations

Beds24
CiiRUS
Cloudbeds
Escapia
Guesty
Hostaway
Hostfully
LiveRez
MyVR
Smily
Smoobu
Streamline
Virtual Resort Manager
iGMS

Integrations

Beds24
CiiRUS
Cloudbeds
Escapia
Guesty
Hostaway
Hostfully
LiveRez
MyVR
Smily
Smoobu
Streamline
Virtual Resort Manager
iGMS
Claim TheReach and update features and information
Claim TheReach and update features and information
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Claim VRWorks and update features and information