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About

Treat every guest like your only guest. Each person who visits your venue is unique. Give them exactly the experience they are looking for with personalized messages, recommendations and offers designed to help them have the best day possible. With our guest experience management platform, The Experience Engine (TE2), you can deliver personalization at scale.​ Leverage your existing customer data along with real-time location and behavior to deliver personalized, contextual content at just the right time. ​Remove barriers to purchase and encourage onsite spend with relevant offers that are exactly the right fit.​ Connect existing guest data from disparate systems to better understand your guests and how they interact with your venue.​

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of a Guest Messaging solution to guide their guests with personalized recommendations and offers

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

accesso
United States
www.accesso.com/solutions/guest-experience

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

Alternatives

Ur Venue

Ur Venue

Venue Management Systems
SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Categories

Venue Management Features

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Integrations

ASI PMS
Junos Traffic Vision

Integrations

ASI PMS
Junos Traffic Vision
Claim The Experience Engine (TE2) and update features and information
Claim The Experience Engine (TE2) and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information