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About

Tired of bugs and poor UX going unnoticed despite thorough internal testing? Testeum is the SaaS crowdtesting platform that connects mobile and web app creators with carefully selected testers based on your criteria. Test at any stage, from prototype to production, with self-service options or expert management. Tailor your test audience with specific criteria and environments. Launch UX or functional tests in minutes and get real-time feedback as soon as your campaign starts. Results are delivered in hours, integrated with your bug-tracker or automation tools. Testeum is easy to use, agile-compatible, and gives you detailed insights into your users' expectations. Stop guessing—start knowing.

About

Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Digital agencies, app development companies, ecommerce companies, online public services, mobile app creators.

Audience

UX Designers, User Researchers, Product Managers, Marketing Professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$200 USD
From $200 USD for self-managed studies
Free Version
Free Trial

Pricing

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The platform concept is strong — real testers providing structured feedback is genuinely valuable for indie developers who don't have a QA team. The Testeum team were responsive, proactive and friendly; when the initial campaign underdelivered, they offered to rerun it at their own expense without being pushed. We have run two campaigns and obtained extremely useful information - sadly missing from our initial release of the App - which has given more confidence in the changes being proposed.
  • Very easy to use. We don't have a tech guy within our team but still it was very easy and efficient for us to succeed testing our website. The SaaS approach makes the using even easier.
  • Crowdtesting is a practice that is still little known and can be very expensive. With Testeum, it is possible to prepare campaigns in complete transparency and see how much it will cost. The campaign can be launched automatically upon payment. The fastest campaigns only took a few hours! It is possible to exchange with testers. The quality of their feedback has improved over time thanks to the latest features. I recommend launching campaigns with few audience filters in order to have results more quickly.
  • The utility of Testeum. Campaigns are very easy to instance and you can have good result in 48 hours
  • Ease of creating a campaign. It can test both bugs and UX issues. Speed ​​to get feedback (from testers all over the world).

Cons

  • There was some confusion early on about whether we used the campaign or survey feature, but once understood, creating the survey and receiving feedback was quick and easy.
  • The mobile version could be a little improved. But it wasn't a major issue for us.
  • The mobile version still needs to be improved. Although the basic price is very affordable, a free trial would be a great added value in my opinion.
  • You can test different version of your product to aim your feature
  • No API to connect our gitlab and trigger campaigns on the fly.

Pros & Cons from Real Users

Pros

  • We are using prewritten tests to do the research and started with 5 tests. Videos were delivered within 3 hours - so super fast. Transcripts are great.
  • I really enjoyed using UserPeek because its user friendly and simple to navigate without any bells and whistles that distract from collecting user feedback efficiently! Setting up is a breeze. You can jump into testing right away. Super convenient! I also liked how quickly we got insights that allowed us to improve things right away without any holdups! The neat layout and smooth workflow made everything go seamlessly and stress free.

Cons

  • Handling of the highlight reel creation is not yet there.
  • I found that one aspect of UserPeek that I wasn't too fond of is that it can sometimes take a bit longer than anticipated to locate participants for specific demographics. A situation thats quite typical with most testing platforms though worth noting if you're aiming at very particular audiences.. Apart from that hiccup for teams, with highly specialized needs. the overall process is fairly seamless and efficient.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Testeum
Founded: 2022
Australia / Global
testeum.com

Company Information

UserPeek
Founded: 2021
United States
userpeek.com

Alternatives

Alternatives

Sahi Pro

Sahi Pro

Tyto Software Pvt Ltd

Categories

Categories

Usability Testing Features

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Mobile App Testing Features

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Software Testing Features

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Usability Testing Features

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Integrations

Jira
Linear

Integrations

Jira
Linear
Claim Testeum and update features and information
Claim Testeum and update features and information
Claim UserPeek and update features and information
Claim UserPeek and update features and information