Related Products
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About
Turn conversations into actions at the click of a button – create, assign and manage tasks in Slack. Teamline eliminates the need for clunky, time-consuming project management software. It gives everybody in your Slack team a complete view of tasks assigned to them, across many projects. You can track and assign tasks, directly from Slack. Avoid important decisions being lost in chat history, and make your conversations actionable. Automate common workflows with templated projects, tasks and checklists. Get an entire view of everything happening in your team, to ensure you're all staying on track. Teamline gives everybody in your Slack team a complete view of tasks assigned to them, across many projects.
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About
Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly. All new conversations are automatically tracked as tickets with assignments & alerts. Measure and improve your response times with assignment logic and clear escalation paths. Link your Slack conversations with your task managers, CRM, HRIS, marketing tools, and more. While customers reach out in Slack, your team members have a powerful back-office ticketing tool to navigate the queue, kick off automation, and seamlessly hand off between human and AI responses. Not all messages are created equal. Prioritize important tickets, easily loop in colleagues, and escalate to reach your SLA targets. Automatically categorize incoming ticket types. Analyze response and resolution time per category. Learn where your documentation is missing or out of date. Unthread is an omni-channel inbox that aggregates tickets and data across any source that your customers use.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Slack teams in various sectors who look for a project management solution that helps users streamline task lists, assign duties to team members, and track progress.
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Audience
Enterprises in search of a tool to automate their ticketing operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
includes up to 5 users (additional users $2 per month)
Free Version
Not Supported
Free Trial
Supported
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Pricing
$50 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTeamline
Founded: 2016
Australia
www.teamline.app/
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Company InformationUnthread
United States
unthread.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Project Management Features
Agile Methodologies
Not Supported
Budget Management
Not Supported
Client Portal
Not Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Not Supported
Customizable Templates
Not Supported
Gantt Charts
Not Supported
Idea Management
Not Supported
Kanban Board
Not Supported
Milestone Tracking
Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Not Supported
Traditional Methodologies
Not Supported
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Integrations
Slack
Supported
Zapier
Supported
Asana
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Jira
Not Supported
Notion
Not Supported
Okta
Not Supported
Salesforce
Not Supported
Zoom
Supported
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Integrations
Slack
Supported
Zapier
Supported
Asana
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Jira
Supported
Notion
Supported
Okta
Supported
Salesforce
Supported
Zoom
Not Supported
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