Tikkit

Tikkit

Gridium
+
+

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About

Tapi is a property care platform that offers maintenance and repairs software for property managers.

About

Streamline building operations with Tikkit by Gridium, a Computerized Maintenance Management System (CMMS) for commercial real estate and facility managers. Tikkit helps building managers organize the chaos of overflowing occupant requests, vendor appointments, and preventative maintenance reminders by combining work orders, occupant help center, and vendor management tools in one platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property management businesses

Audience

Commercial real estate and facility management

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$79.00/month/user
Staff user - from $59 per staff user per month
Building - from $125 per building per month
Custom porfolio - price on request
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • They really are no Pros to this product in my opinion. As I don’t use this in my daily work as a property manager I can’t speak of the side of the property management but as the tenant this is a ridiculous product.
  • The sales pitch, they were great at selling us the solution knowing that it didn't do what they said to us.

Cons

  • The system takes away the ease of reporting for a tenant. It is a lengthy process and a waste of time talking to a robot. The app should automatically log straight to a property manager not a silly chat with a robot. I don’t have time for that as a property manager as well as a tenant I’m so glad that I don’t have anything like this for my tenants at work. they do not provide any confirmation or proof that you’ve lodged maintenance and this can be detrimental to a tribunal case or a breach that needs to be lodged by a tenant against an agent.
  • Everything they say they have they don't. They have fired most of their staff and the ones they have tell you anything to get you to sign up. Once you do you realise it is all smoke and mirrors. They pay people to say they are great in forums where we found out about them, but as it turns out they don't use it they just promote it for a fee.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Tapi
Founded: 2016
New Zealand
www.tapihq.com

Company Information

Gridium
Founded: 2011
United States
gridium.com

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Categories

Categories

Work Order Supported

Building Maintenance Features

Asset Tracking Not Supported
Commercial Properties Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Facility Management Features

Asset Management Not Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Supported
Inspection Management Not Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Tapi Maintenance Tracker and update features and information
Claim Tapi Maintenance Tracker and update features and information
Claim Tikkit and update features and information
Claim Tikkit and update features and information