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About
TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.
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About
Are you looking for a condo website that's easy to use and affordable? We offer simple but elegant design, exceptional service, and a process that's quick and straightforward. If you are looking for a safe, secure way to communicate with members of your condo or strata community, call us any time! Your eStrata condo website will look great and give you the tools to easily manage your communication needs. It will benefit everyone involved, residents, owners, property managers, strata councils, homeowner associations, and condo and co-op boards. eStrata is very easy to use, even by non-technical people. Once your eStrata site is up and running, you can start uploading files, posting events, adding news and articles and more. When you're ready, share the website address with your neighbors so they can sign up and enjoy all the site has to offer. At eStrata, we take great pride in our efforts to keep your personal information safe and secure.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities
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Audience
Anyone interested in a solution to communicate with members of their condo or strata community
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$0
Free Version
Free Trial
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Pricing
$19 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTapHero
United States
taphero.com
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Company InformationeStrata
Founded: 2009
Canada
www.estrata.ca
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Categories |
Categories |
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HOA Features
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
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Integrations
Amazon Web Services (AWS)
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