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About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

About

Zuma is transforming the industry by building human-centric AI solutions that enhance the resident experience while reducing the headache onsite. Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Convert hot leads into booked tours. Your leads want a response now, not tomorrow; Kelsey will work within your existing property management software to immediately contact new leads. Kelsey answers questions in simple sentences, so no one will know they are speaking to an AI. Kelsey follows up 5+ times and reschedules every missed tour. She makes sure to maximize the value of every lead. Answer every lead question with Kelsey AI or our human team.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Audience

Real estate companies interested in an AI solution to optimize their property management operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TapHero
United States
taphero.com

Company Information

Zuma
United States
www.getzuma.com

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Categories

Categories

Integrations

Entrata
Knock
RealPage
RentCafe
Yardi EHR

Integrations

Entrata
Knock
RealPage
RentCafe
Yardi EHR
Claim TapHero and update features and information
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