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About

Tablekeep is table-booking software for independent Australian restaurants, cafes and bars. It runs on the venue's own website rather than a diner marketplace, so the booking, the guest list and the customer relationship stay with the venue. One flat monthly price from $79. No commission per booking, no fee per diner, and no charge for covers you would have taken anyway. Includes a booking widget for any website plus a hosted booking page, a floor plan with table assignment, runsheet, walk-ins and waitlist, guest profiles with self-service changes and cancellations, and a reporting dashboard. Confirmations and reminders are sent from the venue's own domain, so they reach the inbox and look like the venue rather than a third party. Higher tiers add deposits and no-show protection through Stripe with no platform fee, set menus and add-ons sold at time of booking, ticketed event nights, and an AI assistant scoped to the venue's own data.

About

Tableo helps restaurants of all sizes get organized, save time, automate bookings, turn more tables, collect payments, reduce no-shows and so much more. Tired of dealing with endless phone calls for table bookings, while juggling messages and social media enquiries? Tableo is a robust digital restaurant reservation system that organises all restaurant reservations, is powerful, easy to use and requires very little training. Through it’s restaurant booking system and widget integration, an establishment can increase visibility by accepting online bookings. Diners are able to book a table from the restaurant’s website, social media pages, FB Messenger, Instagram and Google Search and Maps.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Independent restaurants, cafes, bars and small hospitality groups, primarily in Australia. Best suited to single venues and small multi-venue operators who take bookings through their own website and want to avoid per-cover commission from marketplace platforms.

Audience

Restaurant owners/operators/managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$79 AUD/month (flat, not per u
Free Version
Free Trial

Pricing

FREE
Free version available for up to 50 covers monthly. Standard plans start at €89 monthly (support included)
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The restaurant reservations software offers a range of benefits that can help improve operational efficiency, enhance the customer experience, and drive revenue growth for restaurants of all sizes.
  • Easy to navigate and use. Great design. Automatic input by customers. Great product if you get many bookings.
  • Fast response Representative and effective service Help the business to generate more income through different leads.
  • User friendly both on laptop and mobile device. Very good setup and support system. I would recommend Tableo.
  • No more trouble with people who said " I tried to call for table reservation but nobody answered". People accept reservation times very early or very late in the evening because we don't show availibility in the hours which are normally full of walk in guests. I can close or open reservation times in any moment. I can direct the reservations in times that I want to fill so that I didn't work only in the 2 main hours in the evening, but from the opening at 6.30 until late in the evening at 11.00

Cons

  • Ongoing monitoring, training, and adaptation may be necessary to maximise the value of the restaurant software and mitigate any associated drawbacks.
  • Pricing is a little bit expensive for our small business. Free trial doesn’t give much features which is understandable.
  • I like this app, it's beneficial in all ways and to support catering establishment.
  • Just the start was a bit tricky to get accustomed to but in general after some time we got used to the features etc.
  • Many guests didn't get a reservation confirmation because they made some mistake in the end of the online procedure. So the reservation wasn't made but the customer thought it was made. Unfortunately customers don't read the terms and conditions... And they try to make double reservations to reserve for groups!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tablekeep
Founded: 2023
Australia
tablekeep.com.au

Company Information

Tableo
Founded: 2017
Malta
tableo.com

Alternatives

Alternatives

QuadraNet Reservations

QuadraNet Reservations

QuadraNet Systems

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Integrations

Stripe Billing

Integrations

Stripe Billing
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