TXTImpact vs. TextUs Comparison


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About TXTImpact is a trusted Mass Texting and Business Messaging Service provider, delivering reliable and affordable solutions for businesses of all sizes. Designed for simplicity and efficiency, the platform enables organizations to send mass text messages, bulk MMS campaigns, SMS polls, surveys, and automated reminders effortlessly. TXTImpact caters to diverse industries, including retail, healthcare, education, and nonprofits, offering customizable features to meet specific needs. Its intuitive dashboard simplifies the entire process, making it accessible even for non-tech-savvy users. With real-time analytics, message scheduling, and robust automation tools, it ensures seamless communication and engagement with your audience. Backed by a comprehensive knowledge base, tutorial videos, and responsive customer support, TXTImpact empowers businesses to achieve their messaging goals effectively. Whether you're running marketing campaigns, sending updates, or improving customer interactions,	About Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Marketing agency, Realtors, Logistics, Law firm, Fitness centers, Mortgage companies	Audience Reach new customers, convert more pipeline, and keep existing customers engaged.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29/month All business texting and SMS marketing features 500 Text Credits One Toll-Free or local number Landline Number Overage Text Credit $0.05 1 Keyword 1 User Free Version Not Supported Free Trial Supported	Pricing $749 per month Two-way Messaging SMS Campaigns (Basic or Pro) 10-Digit Texting Number Unlimited Contacts and Users Shared Inboxes Analytics & Reporting Unlimited Keywords Unlimited Automated Sequences Integrations (HubSpot, Salesforce, etc.) API Access Toll-Free / Short-Code Eligible Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication. Cons We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TXTImpact Founded: 2006 United States www.txtimpact.com	Company Information TextUs Founded: 2012 United States www.textus.com
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Categories Bulk SMS Supported Business Text Messaging Supported Customer Communications Management Supported Customer Engagement Supported Customer Service Supported Mobile Marketing Supported SMS Marketing Supported	Categories Bulk SMS Supported Business Text Messaging Supported Internal Communications Supported Live Chat Supported Recruiting Supported SMS API Supported SMS Marketing Supported Workforce Management Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Supported Multi-Channel Communications Not Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Not Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported Mobile Marketing Features Channel Attribution Not Supported Contextual Targeting Supported Coupons Supported Email Marketing Not Supported Engagement Monitoring Not Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Not Supported Text Messaging Supported Text-to-Win Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Recruiting Features Assessments Not Supported Background Screening Supported CRM Supported Interaction Tracking Supported Internal HR Supported Interview Management Supported Job Board Posting Supported Job Requisition Not Supported Onboarding Supported Recruiting Firms Supported Reference Checking Not Supported Resume Parsing Not Supported Self Service Portal Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Supported Scheduling Supported Skills Tracking Not Supported Time & Attendance Supported Variable Workforce Not Supported
Integrations Salesforce Supported Zapier Supported Allo Not Supported BlueSky Medical Staffing Software Not Supported Bullhorn Not Supported Constant Contact Supported Facebook Supported Google Contacts Supported Greenhouse Not Supported HubSpot CRM Not Supported Mailchimp Supported Mok Not Supported Oracle Fusion Cloud HCM Not Supported Oracle Taleo Not Supported Planfix Not Supported Staffing Engine Not Supported Staffing Referrals Not Supported Tracker Not Supported WordPress Supported X (Twitter) Supported Show More Integrations View All 9 Integrations	Integrations Salesforce Supported Zapier Supported Allo Supported BlueSky Medical Staffing Software Supported Bullhorn Supported Constant Contact Not Supported Facebook Not Supported Google Contacts Not Supported Greenhouse Supported HubSpot CRM Supported Mailchimp Not Supported Mok Supported Oracle Fusion Cloud HCM Supported Oracle Taleo Supported Planfix Supported Staffing Engine Supported Staffing Referrals Supported Tracker Supported WordPress Not Supported X (Twitter) Not Supported Show More Integrations View All 17 Integrations
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