TRAY

TRAY

Vendsy
+
+

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About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.

About

Our restaurant management system features POS, KDS, online ordering, self-ordering, and loyalty programs to streamline operations and enhance customer experience. Effortlessly manage orders, payments, and stock with Vouch POS. Accessible 24/7 and from any location, Vouch POS puts complete control of your dining space at your fingertips.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Fast casual restaurants

Audience

Restaurants

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month/unlimited users
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Vendsy
Founded: 2013
United States
tray.com

Company Information

Vouch POS
Founded: 2023
United States
www.vouchpos.com

Alternatives

Elo

Elo

Elo Touch Solutions

Alternatives

PAR

PAR

PAR Technology
CAKE POS

CAKE POS

Mad Mobile
Toast POS

Toast POS

Toast, Inc.

Categories

Kiosk Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Kiosk Features

Activity Reservations Supported
Digital Signature Supported
License Management Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Not Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Not Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Not Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Not Supported
Customer Data Platform Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Loyalty Management Not Supported
Marketing Automation Not Supported
Menu Management Supported
Online Ordering Supported
Personalization Not Supported
Promotion Management Not Supported
SMS Marketing Not Supported
Social Media Management Not Supported
Website Builder Not Supported

Integrations

Agilysys Golf Supported
Agilysys Spa Supported
Agilysys Stay Supported
DoorDash Not Supported
Grubhub Not Supported
MarketMan Supported
Olo Supported
Payroc Not Supported
Popconvert Supported
RASI Supported
SkipTheDishes Not Supported
Uber Eats Not Supported

Integrations

Agilysys Golf Not Supported
Agilysys Spa Not Supported
Agilysys Stay Not Supported
DoorDash Supported
Grubhub Supported
MarketMan Not Supported
Olo Not Supported
Payroc Supported
Popconvert Not Supported
RASI Not Supported
SkipTheDishes Supported
Uber Eats Supported
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Claim TRAY and update features and information
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