TRAY

TRAY

Vendsy
Toast POS

Toast POS

Toast, Inc.
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About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.

About

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Fast casual restaurants

Audience

Built exclusively to provide a robust POS system for the restaurant and foodservice industry, with teams of all sizes.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.00/month
Starter Kit: $0/month
Point of Sale: $69/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.

Pros & Cons from Real Users

Pros

  • it offers excellent features for restaurant management, and the design is very modern . the software runs smoothly without major glitches, making it reliable during busy hours.
  • I like the integration bundle but they should have a unlimited bundle package to be better then Chowly and 3rd party providers and if they created a website they would definitely do great and they should do something with DoorDash and third parties to lower commissions rate one small restaurant can’t make that difference but a platform like toast can literally take over the virtual market with just a few of these options

Cons

  • the pricing and add-on fees can be a bit high for smaller businesses. also, the customer service response time can sometimes be improved.
  • Integration took to along to set up I had to add google direct ordering for my location and got over charged I may have to switch integrations.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Vendsy
Founded: 2013
United States
tray.com

Company Information

Toast, Inc.
Founded: 2011
United States
pos.toasttab.com

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Categories

Kiosk Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Bakery Supported
Bar POS Supported
Catering Supported
Convenience Store Supported
Email Marketing Supported
Kiosk Supported
Online Ordering Supported
Payment Processing Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Kiosk Features

Activity Reservations Supported
Digital Signature Supported
License Management Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Integrations

MarketMan Supported
Olo Supported
RASI Supported
Appfront Not Supported
Bar-i Not Supported
Biznsbook Not Supported
Checkmate Not Supported
DeliveryLink Not Supported
Dishboard Not Supported
Harri Not Supported
Homebase Not Supported
Kronto Not Supported
Marqii Not Supported
PAR Engagement Not Supported
Paytronix Not Supported
ShoppinPal Not Supported
StockTake Online Not Supported
Takeorder AI Not Supported
xtraCHEF Not Supported

Integrations

MarketMan Supported
Olo Supported
RASI Supported
Appfront Supported
Bar-i Supported
Biznsbook Supported
Checkmate Supported
DeliveryLink Supported
Dishboard Supported
Harri Supported
Homebase Supported
Kronto Supported
Marqii Supported
PAR Engagement Supported
Paytronix Supported
ShoppinPal Supported
StockTake Online Supported
Takeorder AI Supported
xtraCHEF Supported
Claim TRAY and update features and information
Claim TRAY and update features and information
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Claim Toast POS and update features and information