TRAY

TRAY

Vendsy
Toast Now

Toast Now

Toast
+
+

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About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.

About

Set up on-demand, commission-free digital solutions like online ordering, contactless delivery, email marketing, and e-gift cards during these uncertain times. No hardware or POS purchase required. Take control with on-demand digital solutions designed to help your business adapt - commission-free. Start today with 3 months free. Allow guests to order directly from you to drive sales with Toast Online Ordering - commission-free. Access thousands of potential guests with the Toast TakeOut mobile ordering app - commission-free. Offer guests contactless delivery by efficiently dispatching your own drivers or upgrading your suite with Toast Delivery Services to dispatch local drivers for you. Save time and drive sales with integrated email marketing that helps you stay connected with your guests. Automatically collect guest emails from online orders so you don’t have to manually export them to a third party.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fast casual restaurants

Audience

Restaurants that want to set up on-demand, commission-free digital solutions like online ordering, contactless delivery, email marketing, and e-gift cards during these uncertain times

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.

Pros & Cons from Real Users

Pros

  • It’s supposed to be simple, no hardware just sign up after 90 days free then pay $50 to access their web site from in store tablet for takeout and delivery from Door Dash.

Cons

  • Multiple issues going on three months that tech support is unable to resolve. 1. No audio alert when take out order placed. 2. System randomly turns itself off. 3. Unable to get Delivery function to work. Customers place orders but Door Dash never shows up.. Tech support outright pitiful.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Vendsy
Founded: 2013
United States
tray.com

Company Information

Toast
Founded: 2011
United States
pos.toasttab.com/products/toast-now

Alternatives

Elo

Elo

Elo Touch Solutions

Alternatives

Maitre'D POS

Maitre'D POS

PayFacto
TRAY

TRAY

Vendsy
Toast POS

Toast POS

Toast, Inc.

Categories

Kiosk Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Email Marketing Supported
Online Ordering Supported

Kiosk Features

Activity Reservations Supported
Digital Signature Supported
License Management Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Not Supported

Integrations

Agilysys Golf Supported
Agilysys Spa Supported
Agilysys Stay Supported
MarketMan Supported
Olo Supported
Popconvert Supported
RASI Supported
Tiplo Not Supported
Toast TakeOut Not Supported

Integrations

Agilysys Golf Not Supported
Agilysys Spa Not Supported
Agilysys Stay Not Supported
MarketMan Not Supported
Olo Not Supported
Popconvert Not Supported
RASI Not Supported
Tiplo Supported
Toast TakeOut Supported
Claim TRAY and update features and information
Claim TRAY and update features and information
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Claim Toast Now and update features and information