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About

TPTracker is a cloud-based tenant engagement platform designed for social housing organizations, charities, social enterprises, and related teams. It links to your existing database (or runs standalone) and offers modular tools that provide easy access to personal and contact details, profiling fields, communication preferences, and group selection. With intuitive one-to-one messaging and multi-channel survey capabilities (SMS, phone, post, online, and face-to-face), TPTracker streamlines feedback collection, consent recording, and GDPR-compliant traceability. It empowers teams to request and analyse resident feedback, measure tenant satisfaction, monitor participation, develop support processes, and report on social value and regulatory satisfaction measures, all through customizable surveys, lookup and profiling features, and built-in analytics.

About

TenantText is an AI-powered communication platform designed to simplify and automate interactions between tenants and property managers through text messaging, eliminating the need for apps, logins, or complex systems. It allows residents to send messages and receive instant, intelligent responses to common questions such as balances, policies, parking, or maintenance issues, providing immediate assistance without requiring staff intervention. Its AI assistant is trained on property-specific materials such as lease agreements, rules, FAQs, and maintenance guidelines, enabling it to deliver accurate and context-aware answers while also guiding tenants through troubleshooting steps for routine problems. TenantText can collect detailed maintenance requests, including descriptions and images, ensuring that property teams receive complete information upfront and can prioritize and resolve issues more efficiently.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Social housing providers, charities, and community support teams wanting a solution to manage resident engagement, conduct multi-channel surveys, and evaluate the impact of their initiatives

Audience

Property managers and real estate operators wanting to automate tenant communication and streamline maintenance requests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$59 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TPTracker
United Kingdom
www.tptracker.com

Company Information

TenantText
United States
www.tenanttext.com

Alternatives

Alternatives

Eldermark

Eldermark

Eldermark Software
OurProperty

OurProperty

OurProperty.com.au
KingsleySurveys

KingsleySurveys

Grace Hill

Categories

Categories

Integrations

Rent Manager

Integrations

Rent Manager
Claim TPTracker and update features and information
Claim TPTracker and update features and information
Claim TenantText and update features and information
Claim TenantText and update features and information