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About

T-NEX Chatbot is a company knowledge assistant tailored to answer recurring questions from approved business content. It can retrieve maintained answers and show their recorded source references, or add a separately scoped retrieval-augmented generation (RAG) function that composes responses from relevant document passages. The solution can include an interface for authorised staff to create, edit and categorise knowledge entries, with source documents and ownership maintained alongside answers. It is designed for internal employee questions or defined customer-service information, such as work instructions, internal processes and service offerings. Project setup can define content permissions, treatment of unanswered questions, human handover, and evaluation against a question set before expanding sources or users. The language model is optional; data, access and conversation handling are tailored to the use case.

About

T-NEX Fraud Detection is a transaction-monitoring and case-management application for banks, insurers and other regulated organizations. It applies configurable rules to incoming transactions, records supporting evidence, and groups related alerts into customer cases for fraud and anti-money-laundering teams. AI-assisted triage adds a risk score, rationale and suggested action, with model and prompt versions recorded for review. Analysts review customer context and evidence, assign or escalate cases, document decisions, and prepare draft reports. The product supports backtesting rules against historical transactions before activation. Its audit trail records actions and reasons; human analysts retain decision-making responsibility, and the module does not block payments or cards. This human-reviewed use of AI reflects T-NEX's HUMAINOLOGY approach. The T-NEX team brings more than 20 years of personal experience in GRC software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMEs, startups and industry

Audience

Banks, insurers and other regulated organizations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

T-NEX
Founded: 2024
Germany
t-nex.de/en/companies/products/ai-chatbot/

Company Information

T-NEX
Founded: 2024
Germany
t-nex.de/en/institutions/products/fraud-detection/

Alternatives

Alternatives

T-NEX Controlling

T-NEX Controlling

T-NEX GmbH
Tune Chat

Tune Chat

NimbleBox
AiChatSale

AiChatSale

PandaWM
T-NEX Compliance

T-NEX Compliance

T-NEX GmbH

Categories

AI Chatbots Supported

Categories

Fraud Detection Supported

Integrations

No info available.

Integrations

No info available.
Claim T-NEX Chatbot and update features and information
Claim T-NEX Chatbot and update features and information
Claim T-NEX Fraud Detection and update features and information
Claim T-NEX Fraud Detection and update features and information