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About

Reinvent your front desk with SwipedOn - the smart, safe, secure visitor and employee management system. Protect your employees and workplace with contactless sign in, visitor screening and instant alert notifications. Let SwipedOn take care of all your reception desk processes - visitor management, receiving deliveries, employee in-out and more! Go from a paper visitor book to a secure digital solution in under 10 minutes. Trusted by leading brands worldwide to welcome over 35 million people. Join the thousands of other workplaces globally who have found SwipedOn to be the fastest to implement, easiest to use and best value visitor sign in system on the market. Our world-class customer care has an average response time of under 2 minutes. Truly unbeatable.

About

Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SwipedOn is ideal for all business sizes, from small to medium, and large enterprise companies. The solution also supports schools, nonprofits, and public administration.

Audience

Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
Starter - $49 /month
Business - $99 /month
Enterprise - $149 /location /month
Free Version
Free Trial

Pricing

$22 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.6 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy use, via QR code and smartphone. NDA can be added and signed, and printed out. Visitors can be announced prior to their visit.
  • Great ease of use with a profound user interface. The notification of a visitor via email is very useful, it makes the employee whom the visitor is visiting aware that his guest has arrived. Easy and quick to use to clock in and out for employees Provides delivery management resources such as delivery notifications, package delivery photos and a log of delivered mails.
  • Its simplicity is its strength! No local data; everything is stored on the cloud.
  • Reliably works, and does what's needed. Phone companion app is handy during the pandemic so people don't need to touch the iPad.
  • SwipedOn is very easy to use by employees and visitors. IT helped us to digitalize visiting registration and helped us to achieve employees security by being able to identify who is at the office or not in case of an evacuation. Visitors and suppliers find it very easy to use and always compliment it efficiency.

Cons

  • If a visitor is announced, his data is not shown to him when using the tablet. A visitor who already signed a NDA hast to sign the NDA again on his next visit. When a visitor left and forgot to sign out, I can sign him out, but I cannot set the time he left. When a visitor comes for e.g. a whole week, he needs to sign 5 NDAs, he gets 5 badges, one for every day, so just one badge for the whole week would be fine.
  • There is not much customization option available, which would have been great to make the system fit the business' needs.
  • Would be fine, if it possible to schedule an automatic anonymization of the visitors list. More attention on the European laws. The lack in the app to run settings that are made through the web.
  • Active directory / Office 365 is a very expensive add-on.
  • The area related to employees check-in and check-out in my opinion should be more restricted and not allowing anyone using the app the ability to check-in / check-out any employee. In my opinion every employee should have his/her own pin and they are only allowed to check-in/out themselves.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SwipedOn
Founded: 2013
New Zealand
www.swipedon.com/visitor-management-sourceforge

Company Information

Virtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com

Alternatives

Alternatives

Ezy Signin

Ezy Signin

Ezy Sign-in
Hamilton Visitor

Hamilton Visitor

Hamilton Apps
Envoy

Envoy

Envoy, Inc.
Axix Visitor Mgmt

Axix Visitor Mgmt

Axix Technologies LLC USA

Categories

Categories

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Contact Tracing Features

AI Virtual Agents
Forms / Surveys
Hot Zone Alerting
Journey Mapping
Notifications
Proximity Tracing
SMS / Email / Voice Communications
Symptoms Reporting
Test Results Reporting
Wearable Integration

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Integrations

Active Directory
Google Calendar
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Integrations

Active Directory
Google Calendar
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp
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