Sutherland Translate AISutherland
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Related Products
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About
Sutherland Translate AI is an AI-powered, automated, scalable multilingual translation solution designed to provide real-time support across more than 150 global languages (with coverage up to 163 languages and 200+ regional dialects), enabling organizations to deliver a high-quality customer experience without needing native-language agents. It can be integrated seamlessly with existing contact center systems and omnichannel CRMs, allowing any associate, regardless of their native language, to respond to customers in the customer’s preferred language. It provides 90% operational accuracy and uses regional glossaries and cultural-context awareness to preserve nuance, improving both translation quality and customer comfort. Sutherland Translate AI significantly reduces operational complexity; new languages can be trained in under three weeks, and new agents onboarded in as little as 48 hours, helping companies scale support across geographies quickly.
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About
Traneasy is a real-time chat translation tool for cross-border ecommerce and customer support teams. It supports bidirectional translation for WhatsApp, LINE, Zalo, Telegram and other customer communication workflows, covering 200+ languages. Teams can use Traneasy to improve multilingual customer conversations, manage support workflows, and communicate with international buyers more efficiently.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Global companies and contact centers wanting a tool to offer support at scale, letting agents respond to customers in any language
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Audience
Cross-border ecommerce sellers, customer support teams, international trade teams, social commerce operators, and businesses that communicate with buyers across multiple languages.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
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Company InformationTraneasy
www.yfanyi.com
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Integrations
No info available.
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Integrations
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