Survey QA

Survey QA

Cassi.ai
Zoho Survey

Zoho Survey

Zoho
4.5 out of 5 stars
Survey QA Zoho Survey

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Survey QA:

About

Survey QA is a Cassi.ai product that automatically tests programmed surveys by traversing each screen on desktop and mobile, then providing a screen-by-screen verdict with screenshots. Research teams use it before fieldwork to identify broken skip logic, missing quotas, incorrect piping, and phone layout issues without manually clicking through every path. It also checks question text and options, consistency rules, item order and rotation, and mobile display. Teams can review results in a shareable report before respondents enter the survey. Cassi.ai is a software engineering company focused on market research, innovation, and insights, with experience in the research industry.
Zoho Survey:

About

Zoho Survey is a cloud-based platform for creating surveys and questionnaires with ease. Ideal for businesses of all sizes, it offers 300+ templates, 25+ question types, and a drag-and-drop builder to simplify data collection and experience management. Personalize surveys with skip logic, piping, scoring, white-labeling, and multilingual support. Distribute them via email, social media, QR codes, embedded links, or offline. Advanced reporting tools like cross-tab analysis and sentiment analysis provide actionable insights. Integrate seamlessly with Zoho apps, Salesforce, Power BI, Google Sheets, Zapier etc, and target specific demographics with Survey Panels. Built-in security features like SSL encryption and password protection ensure your data stays safe. Whether improving customer experiences, engaging employees, or driving decisions, Zoho Survey is a reliable, scalable solution. Try it today!
Survey QA:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Zoho Survey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Survey QA:

Audience

Market research agencies, insights teams, and survey programmers who need to test programmed questionnaires before fieldwork.
Zoho Survey:

Audience

Zoho Survey supports freelancers, small and mid-size businesses (SMBs), large-scale enterprises, public administrations, nonprofits, and more.
Survey QA:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Zoho Survey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Survey QA:

API

Offers API Not Supported
Zoho Survey:

API

Offers API Not Supported
Survey QA:

Screenshots and Videos

No images available
Zoho Survey:

Screenshots and Videos

Survey QA:

Pricing

Pricing options are available by credit, per project, or as a platform purchase.
Free Version Not Supported
Free Trial Not Supported
Zoho Survey:

Pricing

$10.00/month/user
Free Version Supported
Free Trial Not Supported
Survey QA:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Zoho Survey:

Reviews/Ratings

Overall 4.5 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5
Zoho Survey:

Pros & Cons from Real Users

Pros

  • Zoho Survey is essential when creating all kinds of surveys. With the help of this platform, you can create an environment where you can design various surveys and send them to your customers in a very simple way. The first positive aspect that is important to highlight about this platform is that it is very easy to create all kinds of surveys, you can create surveys for all kinds of topics, whether it is a survey on finance, marketing or any other theme, in the same way you can use the same editor, this editor is quite important since it allows you to create a survey from the drag and drop system, which allows you to add any type of text field with just pressing a couple of buttons, In addition, you will be able to enjoy various buttons, various images and much more in a quite simple way. The second positive point is that this platform has an automated system which allows detecting repetitive access to a survey, for example, if a client has already completed one of the surveys that we have sent, and tries to complete this survey again, the platform automatically detects this and blocks access to the survey, in addition, the platform also has a system to resume the progress of a survey, this is effective since if the client has exited the survey unexpectedly, they can continue in any moment. Another thing that I liked about this platform is that it automatically detects invalid answers in the text groups, since there are many customers who fill in the text fields with random characters in order to complete the survey in less time, this is automatically detected. the program and requires the client to type correctly in the text field to continue to the next phase of the survey.
  • It is not necessary to know so much technology to understand the user interface since it is very simple and clearly intuitive. The drag and drop feature make it easier to create surveys so you won't have to struggle too much when creating your first market research survey. You can create any type of survey and collect any data you need, having multiple ways to ask questions and branching each question so you can be more specific in each question you are asking. You can also create qualifying questions to ensure that the correct people are being studied and not have data tampered with by people who do not qualify for the questions being asked. Another thing that I do not want to forget is that the surveys are very customizable, so you can give each survey a personal touch and not just be the simple surveys with a unique format as is the case on many platforms, thus giving the user more freedom to be able to have personalized surveys. The management of multiple surveys is very easy to manage, I have complete reports of each survey created, everything is in real time so I can have complete data instantly from the publication of each survey without having to wait a long time for the results. So for me this is the best platform for creating and managing surveys, in addition to the fact that the reports are very customizable and that there is also no limit to the data that you want to collect for analysis after the results, but thanks to the fact that everything can be seen in real time I can have a preview of the final results or after completing the survey since a maximum time can be assigned for the study of each survey, therefore users who want to answer a survey later After a certain time they will not be able to add their answers. The integrations go beyond just the integrations with the other Zoho products, this can be combined with other platforms either MailChimp or Google Sheets. Not only that, but I personally have also been able to connect Zoho Survey with other platforms through Zapier which allows me to go further when it comes to integration. I like that they give users the freedom to integrate platforms in order to automate them and that the data collection work through Zoho Survey is as streamlined as possible, resulting in a more complete analysis and more ways to devise strategies with the results. data obtained to boost a company or small business.
  • Zoho Survey has been an important person when it comes to creating surveys of all kinds for our company, in addition, the main feature that I liked about this mass form is that it has also allowed me to create all kinds of forms, the forms within this platform has been innovative mainly because it has allowed us to add all kinds of text fields and various questions within the forms, without any limit, we have been able to add up to more than 20 questions in each form and this has allowed us to obtain more information from customers that you complete this form, in addition, I have loved the fact that all the information that the client has completed within a form, is automatically saved, this completed process of the form is automatically saved in a database, so if the client for some reason has closed the form and wants to continue it later, he can do it without any problem, this helps us a lot and allows us to receive many more responses in the forms. I also liked the system Dany is not going to use this platform to create forms, it has a drag and drop system, which is quite easy to use, it allows you to modify the general design of each survey and form, it allows you to modify each of the questions in the form and surveys and also allows you to modify the required fields of each question, for which I consider it an innovative system and you will not have to have previous experience to be able to design a survey from scratch or any form. Another of the features that I liked is that it has an automated system to send reminders to customers, this feature has helped us a lot since the system automatically detects when a group of customers has not completed the survey, in this way sends immediate notification to this client's email that works as a reminder, this has guaranteed us to get more responses thanks to the reminders.
  • Zoho Survey is the ideal platform to help us manage each of the surveys that we have created, this platform allows us to create a survey from scratch, manage and customize the design of each of the surveys, monitor the progress of each of them, the traffic stopped in each survey, the response of each client and many more things, this platform has offered us very professional functions and tools to have a constant monitoring of all the surveys and the progress of each one. One of the first things that I like about this platform is the great variety that there is when choosing any type of template, this platform offers me a large number of templates which allows me to diversify the design that I use for each one of them. my surveys, in addition, all the templates are personalized, I can modify the color of the template or the text font. The second thing that I love about that form is that it has a pretty fast and instantaneous response collection process, it is able to collect and record each and every response that customers make in a survey, the responses are recorded within the database, whereby all customer responses are fully visible immediately, the survey user or administrator can verify responses immediately without waiting for this response to be processed.
  • Zoho Survey is an excellent way to get the school is looking for a software that helps you create surveys and be able to customize them in their entirety, in addition, with this platform you can statistically measure the progress you are having and the audience you are obtaining through each survey that you you have sent your clients, you can visualize the acceptance rate of the surveys and the rejection rate and much more. One of the main things that I like about this platform is that it provides you with a wide customization of the survey that you are creating, you can totally modify the interface of that survey, you can modify the background that you want to give to the survey, the text fields They are also completely modifiable. In addition, you can go to all kinds of images or videos to complement the survey, it is fantastic to be able to customize the survey to your liking and to be able to create a survey with everything you need. Another thing that I like about this platform is that you can remove the Zoho Survey logo in each survey you create. That means that every time you create a survey, you can insert your company logo and also be able to modify the link of the survey, so your customers don't know that you used Zoho Survey to design the survey. I also love the way in which I can statistically see the progress that the traffic of each survey is having, I can know exactly how many people have viewed the survey that we have sent in the emails, as well as how many people have accessed the survey through social networks, all the statistics are updated in real time and this helps you to visualize instant results.

Cons

  • I have no complaints about the survey creation system, Zoho Survey has been quite effective and has ported a fairly complete system for the design and development of any type of survey, the platform has never presented any type of problem since we started to use a couple of years ago, we have always been able to design very good quality surveys and we have been able to get real time to customers with the help of their inbox. This platform has never presented failures in the collection of responses to our surveys, in addition, it has provided the ability to send surveys constantly and automatically.
  • I don't have negative aspects that dramatically affect being able to use Zoho Survey, but I do have two problems that I would like to improve on this platform since it is very important for my work environment that this platform works well in all aspects, which are: The templates have been the same for a long time, it seems that the developers have abandoned this section of giving the user where to start, so I suggest that they give more ways to apply Zoho through the templates and that this section is not abandoned too much. . For me, the templates are the ideal way to find inspiration when creating a survey, since it allows me to have a better, more efficient workflow by not having to start a survey from scratch, but with the templates I can have a base for the surveys where I can go adding extra questions with respect to those that are already added in the templates. In addition to allowing me to create different layouts for different environments or questions I want to ask so that I don't ask the same questions with the same layout. Therefore, it would not hurt to regularly add more updated templates according to the functions that are added to Zoho Survey. The support is very deficient, it could be improved by training the people who provide customer support more, since they do not provide many solutions to the questions or doubts that I may have, since in most cases I have had very vague answers in relation to the solutions I need from Zoho Support. That said, I also want the response time to improve because it can take up to three days for my emails to be answered, also the chat is not always available, so I have no choice but to wait for an answer every time it comes up a question regarding Zoho Survey.
  • One of the main advantages of this platform is that even though it offers a free trial that gives you full access to each of the important features of this platform, this free trial only lasts for seven days, which is why I consider it to be a fairly limited time for the new user to learn more about each of the features offered by Zoho Survey. The second negative thing that this platform has is regarding the statistics system, despite the fact that these statistics are quite complete and allow us to fully understand each of the customers who have completed the survey, I consider that it should be much more individual, since that this system generalizes all the results obtained from our surveys sent by any means, therefore, it offers us individual results for the surveys that have been completed through access via email and through some social network. Having individual statistics would help us a lot to understand how many customers have completed the survey through our social networks, and also how many customers have completed a survey that has been sent via email. The last negative feature of this platform is that currently you cannot create a joint survey or you cannot have a joint vision with a colleague, it allows you to edit an online survey while receiving collaboration from an employee, it would be great to be able to create an account together with the collaboration and participation of collaborators.
  • One of the main problems that was not close to this platform is regarding the form creation system, I consider that the forms created within these platforms are quite basic, in addition, the clients that I have ask for an ario formula created by this platform, not You can have an auto-save system for responses, so if for some reason you have access to the devices you are using to complete the form, all the responses were immediately lost, select whether or not that platform has a system for Auto save responses for forms that customers are filling out. In addition, the integration that this platform has with the CRM system should also be improved, since it is currently a bit complex to transfer the surveys to some type of CRM service or to a potential client, this platform should also improve the familiarity that is the platform or its design with new users, since new users present various confusions when it comes to adapting to the platform and the sections it offers.
  • Zoho Survey has a lot of positive features that help you to create a fairly complete survey because of the device, however, one of the main negative things that I have witnessed within this platform is regarding the mobile version, I have noticed that this version does not allow creating surveys in a simple way, to create a survey I left this application is a quite complicated and uncomfortable process, in addition, it takes much more time to design, so I totally recommend using the desktop version or the web version to develop a survey much more complete and comfortable, In addition, I have noticed that this application for mobile phones also takes time to show the results for each survey, the traffic result of each survey. The second negative thing about this platform is regarding its free trial, since it only allows you to insert up to 10 unanswered questions per day, I consider that amount to be extremely limited and insufficient, and it means that users cannot test the platform correctly and access most of its features, I think this free trial should be much broader and provide users with a more complete experience.
Survey QA:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Zoho Survey:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Survey QA:

Company Information

Cassi.ai
Founded: 2025
Brazil
surveyqa.cassiai.com
Zoho Survey:

Company Information

Zoho
Founded: 1996
India
www.zoho.com/survey/
Survey QA:

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Survey QA:

Categories

QA Testing Supported
Zoho Survey:

Categories

Employee Survey Supported
Survey Supported
Zoho Survey:

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Survey QA:

Integrations

Confirmit Supported
Forsta Supported
Google Analytics Not Supported
Google Docs Not Supported
KonnectzIT Not Supported
Mailchimp Not Supported
Salesforce Not Supported
Sawtooth Software Discover Supported
Shopify Not Supported
Slack Not Supported
Twilio Not Supported
Zapier Not Supported
Zoho Analytics Not Supported
Zoho CRM Not Supported
Zoho Commerce Not Supported
Zoho Flow Not Supported
Zoho Marketing Automation Not Supported
Zoho RPA Not Supported
Zoho Sheet Not Supported
Zoho Thrive Not Supported
Zoho Survey:

Integrations

Confirmit Not Supported
Forsta Not Supported
Google Analytics Supported
Google Docs Supported
KonnectzIT Supported
Mailchimp Supported
Salesforce Supported
Sawtooth Software Discover Not Supported
Shopify Supported
Slack Supported
Twilio Supported
Zapier Supported
Zoho Analytics Supported
Zoho CRM Supported
Zoho Commerce Supported
Zoho Flow Supported
Zoho Marketing Automation Supported
Zoho RPA Supported
Zoho Sheet Supported
Zoho Thrive Supported
Survey QA:
Claim Survey QA and update features and information
Claim Survey QA and update features and information
Zoho Survey:
Claim Zoho Survey and update features and information
Claim Zoho Survey and update features and information