Zanko

Zanko

Spring Labs
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About

SurgeONE is a cloud platform for compliance, cybersecurity, data integration, and AI governance at registered investment advisers, broker-dealers, and other regulated financial firms. Its compliance tools support audit preparation, written supervisory procedures, employee attestations, personal-trading oversight, marketing and electronic-communications review, regulatory calendars, and issue tracking. Cybersecurity features include vendor due diligence, endpoint monitoring, risk dashboards, and inspection evidence. A data-integration pillar uses 110+ adapters to consolidate information from financial systems into a compliance data lake for reporting and analysis. AI-governance tools help firms inventory and monitor AI use, apply policy checks, route issues for review, and maintain traceable records. The modular platform combines software workflows with review by compliance and cybersecurity professionals.

About

Spring Labs is an intelligent AI powerhouse dedicated to enhancing efficiency and profitability within the financial services sector through cutting-edge AI solutions. Their flagship product, Zanko, serves as an AI copilot for financial institutions, streamlining customer support and compliance operations by automating tasks, enabling robust self-service options, boosting team efficiency, and enhancing customer experience. Zanko's modules help compliance teams reduce complaint analysis and triage time by 70% through automated classification, tagging, profiling, and root cause analysis. Zanko is capable of understanding user inquiries and translating them into executable actions, making customer experience agents 50% more efficient; and providing reliable self-service capabilities through customer support chat functionality, reducing routine support tickets by 30%.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Registered Investment Advisers (RIAs), broker-dealers, chief compliance officers, compliance teams, and financial services firms.

Audience

Compliance officers seeking a tool to enhance complaint management efficiency and ensure regulatory adherence

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Pricing is scoped to the selected pillars and modules and the firm's deployment.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

SurgeONE
Founded: 2024
United States
www.surgeone.ai/

Company Information

Spring Labs
United States
www.springlabs.com

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
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