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About

SureDone is a multichannel e-commerce solution enabling online sellers of all size to manage their products, list their products, sync their inventory and consolidate their orders across marketplaces and e-commerce sites such as Amazon, eBay, Walmart, Etsy, Facebook Marketplace, Google Shopping Actions, BigCommerce, Shopify, Magento and more. In addition, SureDone automates many time consuming tasks such as updating online listings based on inventory and price updates from suppliers, drop shipping and connections to shipping, warehouse management, inventory management, ERP, CRM and POS solutions, plus internal software. We support users that have product counts from tens of items to millions of items using our proprietary, highly scaleable and highly secure cloud architecture. With extensive bulk management support, highly flexible import and export capabilities and integrated fitment management for automotive and motorsports parts and accessories, we support all verticals.

About

Valigara is the only online management software, tailor-made for jewelers. Manage, Sync, and Sell jewelry on leading online marketplaces, websites, social and other channels. - Manage and sync jewelry and diamonds inventory - Store, Generate and Optimize content: Titles, Descriptions, Prices - Post jewelry to Amazon, Etsy, eBay, Walmart, Shopify, and other online channels - Improve online presence with Marketing and Analysis tools - Manage orders, Fulfillment & Logistics - Sync and Segment clients with the built-in CRM - Send Email campaigns and Automated emails - Manage B2B distributors and wholesale operation

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SureDone serves sellers of every size and vertical, including new sellers, growing sellers, enterprises and brands, plus support for auto/moto P&A, with specific functionality to support each demographic.

Audience

Jewelry retailers, manufacturers & wholesalers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$199.00/month
Flexible packages, starting $199/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Their customer service representative genuinely tries his best to help and seems willing to work with customers to resolve problems. Unfortunately, his efforts can only go so far when the company's management, pricing practices, and unreliable software are the real issues.
  • Great Service saves tons of time very intuitive and user friendly always ready to help great team that knows the business inside out
  • First, it's a great team. Their communication and responsibility, the professionalism and the response, which are most important, are beyond all expectations. The software is great. It's tailored for diamond jewelry, and makes my life much easier. Publishing to eBay, Etsy, and my website are so powerful. It creates all the content, manages the jewelry and diamond inventory individually, syncs and reprices everything automatically.
  • The software is just great! It covers all our needs - central jewelry catalog, proper work with tens of thousands of SKUs, automatic repricing by metal and gemstone prices, online catalogs and websites for distributors, ability to expand to new sales channels. Automation is so powerful we know we can handle our data easily, especially as they continue to add more AI tools every month. The system is online, stable, holds our big catalog with no problems. This was one of our concerns. Their support is unbelievable. Thinking outside the box, custom developments, always available and positive - there is simply no "No" for them.
  • Seamless integration with multiple ecommerce platforms User-friendly and intuitive interface Time-saving automation and product management tools Consistent, error-free product listings across channels Scalable solution that grows with your business

Cons

  • Extremely expensive, with what I consider deceptive business practices. In my experience, they raise prices after you sign up and promise features during the sales process that the software doesn't actually have. When you later ask about those promised features, suddenly they want additional money to implement them. The software is incredibly buggy and constantly feels like an unfinished beta product. Instead of taking responsibility, they frequently blame the customer or third-party platforms like eBay, Etsy, and Amazon. There always seems to be an excuse, but rarely a lasting solution. I feel their priority is collecting more money rather than delivering what customers were originally promised.
  • nothing really
  • Takes some time to set everything up, but at the end it's 100% worth it.
  • We love the software and the support. No complaints
  • Can require some initial setup and customization.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

SureDone
Founded: 2011
United States
www.suredone.com

Company Information

Valigara
Founded: 2009
Israel
www.valigara.com

Alternatives

Alternatives

E-Jewel

E-Jewel

Diamond Technology Solutions
JewelSteps

JewelSteps

Thinkersteps Technologies
Jewelianna

Jewelianna

Accadia Software Technologies 2005 Ltd
Kentro

Kentro

Kentro.io
PIRO Fusion

PIRO Fusion

MindSpark
Arcadier

Arcadier

Arcadier Marketplaces
e-Jewelry Software

e-Jewelry Software

Business Computing

Categories

eCommerce Supported
Marketplace Supported
Order Management Supported
Shopping Cart Supported

Categories

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Not Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Not Supported
Reporting/Analytics Not Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Marketplace Features

Catalog Management Not Supported
Category Management Supported
Fee / Commission Management Not Supported
Order Management Supported
Payment Processing Not Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Vendor Portal Not Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Not Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Shopping Cart Features

Abandoned Cart Saver Not Supported
Catalog Management Not Supported
Credit Card Processing Not Supported
Discount / Coupon Management Not Supported
Inventory Control Supported
Product Configurator Not Supported
Product Ratings / Reviews Not Supported
Refund Management Not Supported
Returns Management Not Supported
Shipping Management Supported
Tax Management Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Jewelry Store Management Features

Appraisal Management Supported
Commission Management Supported
Consignments Supported
Customer Purchase History Supported
Jewelry Design Supported
Marketing Management Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Supported

Integrations

BigCommerce Supported
Facebook Supported
Magento Supported
PayPal Supported
QuickBooks Online Supported
Shopify Supported
Stripe Supported
Walmart Supported
eBay Supported
Etsy Not Supported
Facebook Ads Not Supported
FedEx Ship Manager Not Supported
Flashpricer Supported
Google Analytics Supported
Google Shopping Not Supported
SendGrid Not Supported
ShipCalm Supported
ShipEngine Not Supported
X (Twitter) Not Supported

Integrations

BigCommerce Supported
Facebook Supported
Magento Supported
PayPal Supported
QuickBooks Online Supported
Shopify Supported
Stripe Supported
Walmart Supported
eBay Supported
Etsy Supported
Facebook Ads Supported
FedEx Ship Manager Supported
Flashpricer Not Supported
Google Analytics Not Supported
Google Shopping Supported
SendGrid Supported
ShipCalm Not Supported
ShipEngine Supported
X (Twitter) Supported
Claim SureDone and update features and information
Claim SureDone and update features and information
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Claim Valigara and update features and information