Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
Statuspage

Statuspage

Atlassian
+
+

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About

StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.

About

Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software teams

Audience

Companies looking for an Incident Management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Billed annually
Free Version Supported
Free Trial Supported

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/

Company Information

Atlassian
United States
www.statuspage.io

Alternatives

Alternatives

Freshstatus

Freshstatus

Freshworks

Categories

Log Monitoring Supported

Categories

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Integrations

ComplianceBoard Not Supported
Coralogix Not Supported
Crowdin Not Supported
FixFinder Not Supported
Jestor Not Supported
Latitude Not Supported
Matia Not Supported
Netdata Not Supported
Onset Not Supported
PagerDuty Not Supported
Pagerly Not Supported
PyPI Not Supported
Rippling Not Supported
Rootly Not Supported
Supaboard Not Supported
Uptime.com Not Supported
Zendesk Not Supported
Zenduty Not Supported
Zoom Team Chat Not Supported
incident.io Not Supported

Integrations

ComplianceBoard Supported
Coralogix Supported
Crowdin Supported
FixFinder Supported
Jestor Supported
Latitude Supported
Matia Supported
Netdata Supported
Onset Supported
PagerDuty Supported
Pagerly Supported
PyPI Supported
Rippling Supported
Rootly Supported
Supaboard Supported
Uptime.com Supported
Zendesk Supported
Zenduty Supported
Zoom Team Chat Supported
incident.io Supported
Claim Site24x7 StatusIQ and update features and information
Claim Site24x7 StatusIQ and update features and information
Claim Statuspage and update features and information
Claim Statuspage and update features and information