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About

Gather hundreds of genuine 5‑star customer reviews in just a few short months. 90% of customers read online reviews before visiting your business. You can separate yourself from the multitude of businesses offering similar services by having a consistent and large number of positive reviews. Our tool allows you to take control of your online reputation by making it easy for your customers to leave reviews in 30 seconds or less. How it works: So you are a business owner who has had hundreds of happy customers. Before leaving your business, front desk asks to send them a quick text message, using our extremely simple tool. The message points the customer to leave you a review instantly, Making you the go-to choice in your city! Review Generation. In the fast-paced world of E-commerce, we have a multitude of different options to choose from. Every year, we are bombarded with new products, new inventions, new “must haves”, and thousands of new businesses to provide them.

About

Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a tool to get more online reviews on the platforms that matter

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$199.00 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.8 / 5
ease 4.2 / 5
features 3.8 / 5
design 4.2 / 5
support 2.8 / 5

Pros & Cons from Real Users

Pros

  • The popular review service. Well known brand for customers not only in Europe but in United Status too.
  • Trustpilot is a complete system to be able to consult complete reviews on any type of website or specific categories. The first thing I like is that Trustpilot has a wide variety of different categories where various customer experiences and reviews are stored from banks, clothing stores, furniture stores, pet stores and many more categories, this is great for the consumer can consult detailed reviews of a store before buying a product. TrustPilot allows you to filter recent or old reviews, allows you to filter information from companies and web pages, information such as domain, physical address of each company, details and history of each company. Trustpilot allows you to consult company information, this helps a lot to improve the confidence of potential customers who want to purchase a product or service.
  • Decent user interface, but that's about it. There's not much more to say here. The interface is nice but Trustpilot has huge issues otherwise.
  • Good website interface. Easy to read or provide review. Covers most of the software and websites. Decent amount of trusted reviews. Free to use.

Cons

  • Violation of agreement and extortion from Trustpilot
  • Everything in Trustpilot is very good, it is a very complete platform to write and read new reviews about various web pages or physical sites such as restaurants or any place that you want to check about its reputation. Trustpilot's overall design is very good and works flawlessly, the review consulting and moderation time for each review is relatively short, posting in about 12-24 hours. I have never had any problems with Trustpilot.
  • In my opinion, there is little to no review moderation on Trustpilot. I believe you can find fake reviews on almost any product or service. They are easily spottable because they have little to do with the product or service being reviewed, or are all written in the same sort of template, which indicates the company wrote the reviews themselves.
  • A large amount of vague & silly one line reviews can also be found - It definitely needs to increase moderation to ensure quality control. No integration with LinkedIn - It should use LinkedIn as login source to fetch honest reviews.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Staello
Founded: 2018
Canada
www.staello.com

Company Information

Trustpilot
Founded: 2007
Denmark
business.trustpilot.com

Alternatives

Alternatives

HOTH Stars

HOTH Stars

The HOTH
LocalReviews

LocalReviews

OneLocal

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Brand Management Features

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

5th Star
Cloutly
Collectif
Dext
Feedback Link
GOPWA
GROOMINSTA
Godlike.host
Pandium
Policyflow
Rambox
Responsr
SimplyReview
StackTome
Stackreaction
Umanest
Wufoo
Yieldify
eDesk

Integrations

5th Star
Cloutly
Collectif
Dext
Feedback Link
GOPWA
GROOMINSTA
Godlike.host
Pandium
Policyflow
Rambox
Responsr
SimplyReview
StackTome
Stackreaction
Umanest
Wufoo
Yieldify
eDesk
Claim Staello and update features and information
Claim Staello and update features and information
Claim Trustpilot and update features and information
Claim Trustpilot and update features and information