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About

Communication among care team members involves a complex relationship between people, devices, and hospital systems. You might be struggling with an overwhelming surge of data, gaps in your communication, or inefficient communication workflows. These challenges make your job harder and negatively impact patient outcomes. There’s a solution to help – Spok Care Connect®. Spok Care Connect is the unified communication platform that provides care team collaboration, closed loop communication, and secure messaging to enhance your clinical workflows. It’s possible for one unified communication platform to solve the multiple challenges across different areas, departments, and locations in your health system.

About

Care teams are under extreme pressure, turning over rapidly and struggling to produce the quality, experience, and efficiency outputs they desire. We believe that AI can help restore harmony. We create efficient, harmonious care environments through AI. Clinical processes are complex & unique per situation. We absorb that complexity with data and AI, unburdening care teams. Advanced AI models observe the current state of the facility through data, and calculate the next action for every care team member. The AI is elegantly integrated into existing channels such as radio, text, chat, and overhead so that everybody is connected, achieving unity. Until now the complexity of hospital care has prevented the useful application of technology. AI changes that, and now it is possible to apply data & algorithms to create superior care. Our team has 25 years of cumulative experience using data and algorithms to create outstanding clinical outcomes at the largest scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Health systems that need a unified communications solution

Audience

Healthcare providers looking for an AI solution to improve care team processes and operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Spok
Founded: 1984
United States
www.spok.com

Company Information

UnityAI
United States
www.unityai.co

Alternatives

Alternatives

Soliton

Soliton

Persivia

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

HIPAA Compliance Features

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Google Cloud Platform
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Google Cloud Platform
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR
Claim Spok Care Connect® and update features and information
Claim Spok Care Connect® and update features and information
Claim UnityAI and update features and information
Claim UnityAI and update features and information