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About

Individuation® Marketing is the future of customer marketing and transforms it into a value creating, respectful and responsible marketing. Our Individuation® Marketing software suite enables marketers to manage their entire customer marketing and supports them in their growth objectives. 500 brands and companies in the retail, catering and e-commerce sectors use our solutions on a daily basis. Our Customer Success Managers come from the B2C business and support you in using the software suite alongside Data Scientists and Project Managers. Today, the situation has changed: each of us acts as a unique customer, impervious to communication campaigns aimed at everyone but expecting, on the contrary, a unique customer relationship. So how do you fully satisfy all your customers? By knowing them better! By knowing exactly when and on which channel to deliver your message as relevant as possible, every day, for each of them.

About

The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing software suite enables marketers to engage each of their customers in a unique and lasting relationship

Audience

Cannabis searching for an advanced Customer Loyalty solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

Cons

  • Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Splio
France
www.splio.com

Company Information

springbig
Founded: 2012
United States
www.springbig.com

Alternatives

Alternatives

Loyalty Leaders

Loyalty Leaders

The JAY Group

Categories

Customer Loyalty Supported

Categories

Cannabis Supported
Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

BLAZE Not Supported
BudTender Not Supported
Cloud4Wi Supported
Commanders Act Supported
DinMo Supported
Dispense Not Supported
Fanplayr Supported
FuseCommander Supported
Greenline Not Supported
Headset Not Supported
Instant-Mail Supported
Integry Supported
Jane Not Supported
KORONA POS Not Supported
LogiCommerce Supported
Pandium Not Supported
Purse Identity Supported
Surfside Not Supported
Tilby Supported
Viewed Supported

Integrations

BLAZE Supported
BudTender Supported
Cloud4Wi Not Supported
Commanders Act Not Supported
DinMo Not Supported
Dispense Supported
Fanplayr Not Supported
FuseCommander Not Supported
Greenline Supported
Headset Supported
Instant-Mail Not Supported
Integry Not Supported
Jane Supported
KORONA POS Supported
LogiCommerce Not Supported
Pandium Supported
Purse Identity Not Supported
Surfside Supported
Tilby Not Supported
Viewed Not Supported
Claim Splio and update features and information
Claim Splio and update features and information
Claim springbig and update features and information
Claim springbig and update features and information