Sparkfly vs. springbig Comparison


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About Sparkfly’s smart offer management solutions give QSR, casual dining, retail, and services marketers the power to create and distribute personalized digital and physical campaigns that maximize customer acquisition, retention, and loyalty programs — and measure effectiveness in real-time. With Sparkfly, brands can understand and engage with customers on an individual basis by modernizing existing point-of-sale and other retail systems with agile, real-time technology. A general goal to surprise and delight is no longer enough. Instead, today’s consumers expect personalized offers and other gifts in exchange for their loyalty — which means smart offer management is an absolute must-have. Real-time visibility into offer redemptions, customer purchase behavior, channel performance, and sales attribution gives you the power to make data-driven decisions about your media spend and your overall acquisition and retention goals.	About The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Marketers in need of an offer management platform	Audience Cannabis searching for an advanced Customer Loyalty solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 1.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros There is really nothing good about the software maybe there was something good 2 years ago, but not memorable. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized. Cons Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Sparkfly Founded: 2001 United States sparkfly.com	Company Information springbig Founded: 2012 United States www.springbig.com
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Bingage	POSaBIT
VeeCard Veeloy View All	Rewards420 View All
Categories Customer Loyalty Supported	Categories Cannabis Supported Customer Loyalty Supported
	Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported
Integrations BLAZE Not Supported BudTender Not Supported Cova Not Supported Dispense Not Supported Greenline Not Supported Headset Not Supported Jane Not Supported KORONA POS Not Supported Olla Not Supported OneDine Supported POSaBIT Not Supported Pandium Not Supported Surfside Not Supported THSuite Not Supported Show More Integrations View All 1 Integration	Integrations BLAZE Supported BudTender Supported Cova Supported Dispense Supported Greenline Supported Headset Supported Jane Supported KORONA POS Supported Olla Supported OneDine Not Supported POSaBIT Supported Pandium Supported Surfside Supported THSuite Supported Show More Integrations View All 13 Integrations
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