Site24x7 StatusIQManageEngine
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Related Products
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About
Stay one step ahead and reassure your customers with up-to-the-minute updates. Our monitoring automation technology works hard so you don't have to. Peace of mind that you can talk to us directly whenever you need support. Whether fielding helpdesk tickets or an account manager on the phone, everyone in the organization knows the latest story. A publicly accessible status page which works on any mobile device means that people can see the most recent events wherever they may be. People expect the services they use, to be honest, and transparent, by openly discussing downtime you will build trust. Designed so latest updates on the Status Page take the highest priority. A proactive approach means customers are less likely to flood your helpdesk with enquiries. Keep updates stress-free with scheduling to automatically display upcoming maintenance.
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About
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that want an effective status page and monitoring solution
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Audience
Software teams
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9 per month
Billed annually
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSorry
United Kingdom
www.sorryapp.com
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Company InformationManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Incident Management Features
Audit Trail
Not Supported
Corrective Actions (CAPA)
Not Supported
Disaster Recovery
Not Supported
Incident Reporting
Supported
IT Incident Management
Not Supported
OSHA Compliance
Not Supported
Root-Cause Diagnosis
Not Supported
Safety Management
Not Supported
Task Management
Not Supported
Ticket Management
Not Supported
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Incident Management Features
Audit Trail
Supported
Corrective Actions (CAPA)
Not Supported
Disaster Recovery
Supported
Incident Reporting
Supported
IT Incident Management
Not Supported
OSHA Compliance
Not Supported
Root-Cause Diagnosis
Supported
Safety Management
Supported
Task Management
Supported
Ticket Management
Supported
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Integrations
Datadog
Supported
Nagios Core
Supported
New Relic
Supported
PagerDuty
Supported
SolarWinds Pingdom
Supported
UptimeRobot
Supported
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Integrations
Datadog
Not Supported
Nagios Core
Not Supported
New Relic
Not Supported
PagerDuty
Not Supported
SolarWinds Pingdom
Not Supported
UptimeRobot
Not Supported
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