Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
+
+

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About

Stay one step ahead and reassure your customers with up-to-the-minute updates. Our monitoring automation technology works hard so you don't have to. Peace of mind that you can talk to us directly whenever you need support. Whether fielding helpdesk tickets or an account manager on the phone, everyone in the organization knows the latest story. A publicly accessible status page which works on any mobile device means that people can see the most recent events wherever they may be. People expect the services they use, to be honest, and transparent, by openly discussing downtime you will build trust. Designed so latest updates on the Status Page take the highest priority. A proactive approach means customers are less likely to flood your helpdesk with enquiries. Keep updates stress-free with scheduling to automatically display upcoming maintenance.

About

StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want an effective status page and monitoring solution

Audience

Software teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9 per month
Billed annually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Sorry
United Kingdom
www.sorryapp.com

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/

Alternatives

Alternatives

Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
Freshstatus

Freshstatus

Freshworks

Categories

Categories

Log Monitoring Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Integrations

Datadog Supported
Nagios Core Supported
New Relic Supported
PagerDuty Supported
SolarWinds Pingdom Supported
UptimeRobot Supported

Integrations

Datadog Not Supported
Nagios Core Not Supported
New Relic Not Supported
PagerDuty Not Supported
SolarWinds Pingdom Not Supported
UptimeRobot Not Supported
Claim Sorry and update features and information
Claim Sorry and update features and information
Claim Site24x7 StatusIQ and update features and information
Claim Site24x7 StatusIQ and update features and information