eGain AnalyticseGain Corporation
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Related Products
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About
A data science platform for life scientists. Translate your microbiome research into practical applications. Bring novel, safe and effective products to market faster. Integrate the right set of data science and collaboration tools, and achieve rapid advances in cancer therapeutics. Accelerate research, enable innovation and create value by adopting effective digital technology solutions to improve crop productivity. Import your small and big data. Organize according to our templates, or define your own schema. Our format inference algorithm synthesizes parsing functions and lets you override if needed, without coding. Use our interactive import screens or CLI for bulk imports. Your data is not just bytes. Solvuu automatically computes relevant summary statistics and generates rich interactive visualizations. Explore and gain insights into your data immediately; slice and dice as needed.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Scientists in search of a data science platform to manage, explore and share their research and data
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSolvuu
Founded: 2013
United States
solvuu.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Integrations
Talkdesk
Not Supported
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