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About

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

About

Self-hosted online appointment scheduling software for massage salons, yoga studios, hair salons, photographers, tennis courts, personal tutors, spas, beauty services and other businesses that need to manage and schedule appointments with their customers. hitAppoint is powerful, feature-rich online appointment scheduling software. It allows the owner to manage the system through a sophisticated admin panel, provides staff members a space of their own to keep track of their appointments, and offers a self-service customer appointment scheduling form in the front end. No more missed calls, phone tag or lost leads. hitAppoint is website appointment scheduling software for small business owners. Unlike other online appointment solutions that are hosted elsewhere, we provide a solid scheduler system installed on your own website. Flexible calendar and agenda views, powerful filter options, fast access to both quick overview and detailed appointment information screens.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies eeeking for a smarter way to manage appointments, schedules, and clients in the cloud

Audience

Companies and enterprises seeking a web based appointment scheduling software

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.3 / 5
ease 2.7 / 5
features 2.3 / 5
design 2.3 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.
  • Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!
  • I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

Cons

  • Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.
  • I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!
  • I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response. I wish my clients could access their own appointments and be able to edit their own profile.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

SnapAppointments
Founded: 2011
United States
www.snapappointments.com

Company Information

hitAppoint
www.hitappoint.com

Alternatives

E-Z Schedule

E-Z Schedule

Ramoundos Systems

Alternatives

Online Appointment Manager

Online Appointment Manager

AppointmentQuest
Online Appointment Manager

Online Appointment Manager

AppointmentQuest
TimelyVisit

TimelyVisit

Megaorb
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Scheduling Supported

Categories

Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Integrations

No info available.

Integrations

No info available.
Claim SnapAppointments and update features and information
Claim SnapAppointments and update features and information
Claim hitAppoint and update features and information
Claim hitAppoint and update features and information