Smartsheet

Smartsheet

Smartsheet.com
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About

Smartsheet is an award-winning work management and collaboration platform built to help teams have less talk and more action. With Smartsheet, organizations have access to a powerful platform that enables them to open more doors for new ideas, customers, and revenue. Featuring a spreadsheet- like interface, Smartsheet offers tools such as file sharing, Gantt charts, work automation, portals, dashboards, and so much more.

About

Worksection is an all-in-one project management platform that replaces five separate tools — a task manager, planner, time tracker, work chat, and file storage — with one system on a single per-user price. Built for teams of 5 to 50+ — agencies, IT, consulting, manufacturing, and construction — especially teams that bill clients by the hour. Manage tasks and subtasks, plan with Gantt charts, Kanban boards and a calendar, track time with hourly rates for client billing, discuss work inside each task, and keep files where they belong. Reports and dashboards turn project data into decisions. Unlike tools that sell time tracking and client billing as paid add-ons, both are built in. Free for teams up to 5 users. Worksection has been doing this since 2008 — GDPR and ISO 27001 certified, available in 11 languages.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses across a wide range of industries, including retail, manufacturing, professional services, construction, technology, and education

Audience

Marketing agencies, design studios, software developers, law firms, architectural offices and other businesses which sells services billed by the hour

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14.00/month/user
Individual - $14 per user per month
Team - $15 per user per month
Business - $25 per user per month
Enterprise - custom
Free Version Not Supported
Free Trial Supported

Pricing

$5/user/month
Per-user pricing. Free for up to 5 users. Paid plans: Basic $5, Business $10, Premium $15 per user/month. Annual billing -25%, 2-year -30%.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like Smartsheet’s flexibility in handling various type of workflows and projects. It also provides a well organized dashboard which makes project management easy.
  • Has a wide range of features and capabilities, allowing users to easily keep track of tasks, assign resources, manage timelines and more. UI is intuitive and easy to use, and the data is easily accessible and customizable. Additionally, there's a wide range of integrations and third-party applications that allow users to extend their project management capabilities.
  • The Smartsheet platform is incredibly easy to use. The training and onboarding process was simple. Its user interface is minimalistic. Assigning tasks to groups or individuals is incredibly easy. Its to-do tasks reminder works great. Easy to create groups for multiple projects.
  • There's a lot of potential if you're a spreadsheet nerd. With some features baked in, like red flags for overdue tasks, Smartsheet can be a good project management tool for some. There is very little that Excel can do that Smartsheet can't, but plenty that Smartsheet can do that Excel can't.
  • The biggest positive impact we experienced after implementing Smartsheet is team productivity. It enhances our ability and saves lots of time. The user interface is very responsive. The automation functionality works as promised.

Cons

  • My experience with Smartsheet has been great and the system has wide ranging possibilities, so i have no cons.
  • Can be expensive, and the cost can add up quickly if you need additional features or integrations. Additionally, the user interface can be a bit overwhelming at first and it may take some time to learn all the features and capabilities.
  • Never faced any major issues while using the Smartsheet platform.
  • A critical feature for any project management tool is the ability to create sub-tasks within a task. This can be done, but just doesn't really work the same way other PM tools does. It's highly manual, and adjusting formatting can be a huge pain. For as powerful as it is, you really have to dedicate a lot of time to figure out how to use even the basic features.
  • One small thing that I don't like is the slow loading speed. Sometimes the dashboard text appears very late.

Pros & Cons from Real Users

Pros

  • - User-friendly interface - Task management and subtasks - Team collaboration - Deadline tracking - Reporting - Gantt chart - Built-in AI features - Simple and functional project management - Suitable for small teams
  • - Less hunting, more doing - Nothing gets lost in chat - Easy to pick up where you left off - Clear priorities at a glance - The whole task history stays together - Fewer “Where is that file?” moments
  • Organized workflows, all delivery information in one place, quick status tracking, clear task allocation, time savings, less back-and-forth in messengers, easy delay tracking, team visibility, practical for small teams.
  • - Easy to use - Everything in one place - Easy project management - Organization and structure Improved efficiency
  • Easy task management, deadline tracking, clear project progress, built-in time tracker, client access, fewer client messages, discussions within tasks, files stored within tasks, streamlined workflows, less mental load, time savings.

Cons

  • No significant drawbacks so far. Worksection meets our team's needs and is easy to use in everyday work.
  • It takes some time to get used to all the features and workflow.
  • Some settings take time to figure out, the mobile version could be more convenient, a slight learning curve.
  • We’re still discovering all the possibilities the platform has to offer
  • Limited notification customization, some features take time to get used to, the mobile version could be more convenient, sometimes there's too much information on one screen, more automation options would be helpful, and not all features are equally intuitive.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Smartsheet.com
Founded: 2006
United States
www.smartsheet.com

Company Information

Worksection
Founded: 2008
Kyiv, Ukraine
worksection.com

Alternatives

Alternatives

BigTime

BigTime

BigTime Software
Jira

Jira

Atlassian

Categories

Categories

Collaboration Supported
Gantt Chart Supported
Process Mapping Supported
Project Management Supported
Time and Expense Supported
Time Tracking Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Not Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Gantt Chart Features

Alerts/Notifications Supported
Capacity Monitoring Supported
Color Coding Supported
Dependency Tracking Supported
Drag & Drop Supported
Milestone Tracking Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Supported
Document Management Supported
File Sharing Supported
Project Management Supported
Task Management Supported
Time Tracking Supported

Agile Project Management Tools Features

Backlog Management Supported
Feedback Management Supported
Gantt/Timeline View Supported
Kanban Board Supported
Prioritization Supported
Request Management Supported
Resource Management Supported
Retrospectives Management Supported
Status Tracking Supported
Supports Scrum Supported
Team Management Supported
Template Management Supported
Workflow Management Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Not Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Supported
Key & Lock Management Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Construction Management Features

Accounting Integration Not Supported
Budget Tracking/Job Costing Supported
Change Orders Not Supported
Commercial Supported
Contract Management Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Not Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Supported
RFI & Submittals Not Supported
Subcontractor Management Supported
Timesheets Not Supported

IT Project Management Features

Bug Tracking Supported
Issue Management Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Supported
Prioritization Supported
Product Roadmapping Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Supports Agile Supported
Supports Scrum Supported
Task Management Supported
Testing / QA Management Supported
Time & Expense Tracking Supported

Kanban Features

Collaboration Tools Supported
Dependency Tracking Supported
KPI Monitoring Supported
Milestone Tracking Supported
Multi-Board Supported
Prioritization Supported
Project Planning Supported
Roadmapping Supported
Supports Scrum Supported
Task Management Supported
Time Tracking Supported

MRM Features

Activity Planning Supported
Analytics / ROI Tracking Not Supported
Approval Workflow Supported
Brand Management Supported
Budgeting & Forecasting Supported
Content Management Supported
Digital Asset Management Supported
Expense Management Supported
Marketing Calendar Supported
Strategic Planning Supported

Marketing Planning Features

Budgeting & Forecasting Supported
Collaboration Supported
Flowchart Supported
Goal Setting / Tracking Supported
Marketing Calendar Supported
Media Planning Supported
Predictive Analytics Not Supported
Presentation Tools Not Supported
Project Tracking Supported
Spend Management Supported

Project Planning Features

Agile Methodologies Supported
Budget Management Supported
Collaboration Tools Supported
Due Date Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Supported
Traditional Methodologies Supported

Project Portfolio Management Features

Budget Management Supported
Collaboration Supported
Dashboard Supported
Issue Management Supported
Milestone Tracking Supported
Portfolio Management Supported
Project Planning Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Task Management Supported
Time & Expense Tracking Supported

Project Tracking Features

Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Prioritization Supported
Status Tracking Supported
Time & Expense Tracking Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Not Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Spreadsheet Features

Analytics Not Supported
Audit Trail Supported
Calculators Not Supported
Charting Supported
Multi-User Collaboration Supported
Templates Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Not Supported

Gantt Chart Features

Alerts/Notifications Supported
Capacity Monitoring Supported
Color Coding Supported
Dependency Tracking Supported
Drag & Drop Not Supported
Milestone Tracking Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Not Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Integrations

Acuity PPM Supported
Benchmark Email Supported
Bitium Supported
COZYROC SSIS+ Suite Supported
Datameer Supported
Dropbox Dash Supported
Easy Insight Supported
Groopit Supported
Guru Supported
Jotform Supported
Klipfolio Supported
Microsoft Viva Goals Supported
Ohmylead Supported
OneLogin Supported
Pabbly Connect Supported
Shift Supported
Stackreaction Supported
Tempus Resource Supported
Tonkean Supported
zenphi Supported

Integrations

Acuity PPM Not Supported
Benchmark Email Not Supported
Bitium Not Supported
COZYROC SSIS+ Suite Not Supported
Datameer Not Supported
Dropbox Dash Not Supported
Easy Insight Not Supported
Groopit Not Supported
Guru Not Supported
Jotform Not Supported
Klipfolio Not Supported
Microsoft Viva Goals Not Supported
Ohmylead Not Supported
OneLogin Not Supported
Pabbly Connect Not Supported
Shift Not Supported
Stackreaction Not Supported
Tempus Resource Not Supported
Tonkean Not Supported
zenphi Not Supported
Claim Smartsheet and update features and information
Claim Smartsheet and update features and information
Claim Worksection and update features and information
Claim Worksection and update features and information