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About

Smartsettle is a suite of advanced online dispute resolution tools designed to facilitate collaborative negotiations across a wide range of scenarios, from simple financial settlements to complex multi-party agreements. It leverages patented algorithms to model preferences, uncover hidden value, and guide parties toward mutually beneficial outcomes. Smartsettle is optimized for straightforward negotiations involving a single numerical issue, such as debt resolution or e-commerce disputes. It employs Visual Blind Bidding, allowing parties to make confidential offers while viewing each other's proposals, thereby minimizing the traditional negotiation "dance" and promoting quicker resolutions. The system also rewards collaborative behavior, encouraging parties to move toward agreement efficiently. Smartsettle is accessible via a web browser and offers both synchronous and asynchronous negotiation options, making it suitable for individuals, mediators, and organizations.

About

Veritus is an AI-accelerated workflow automation and negotiation platform that helps lending and financial services teams automate debt servicing, collections, and client communications with intelligent processes designed to improve outcomes and compliance. It provides a rules-based negotiation engine that dynamically offers payment plans, settlements, and hardship options according to configurable policies, along with omnichannel engagement across voice, SMS, email, and chat, where AI agents maintain full conversation context and adapt based on borrower responses. It supports compliance management with built-in enforcement of regulations like FDCPA and TCPA, automatic cadence limits, and consent controls, and includes real-time observability and QA tools that analyze interactions for sentiment, compliance scorecards, and call quality metrics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Legal professionals, mediators, arbitrators, and organizations in need of a solution for resolving disputes of varying complexity

Audience

Financial services and debt management teams that want to automate borrower engagement, collections negotiation, and compliance-aware communications with intelligent AI agents

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Smartsettle
Founded: 1997
United States
www.smartsettle.com

Company Information

Veritus
Founded: 2025
United States
www.veritus.com

Alternatives

Alternatives

HES LoanBox

HES LoanBox

HES FinTech
Vast Edge ODR

Vast Edge ODR

Vast Edge
Senso

Senso

Senso.ai

Categories

Mediation Supported

Categories

AI Agents Supported
AI Lending Supported
Loan Origination Supported

Integrations

ACH Payments Not Supported

Integrations

ACH Payments Supported
Claim Smartsettle and update features and information
Claim Smartsettle and update features and information
Claim Veritus and update features and information
Claim Veritus and update features and information