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About

Whether you want to prevent fraud in the contact center, authenticate callers or migrate safely to SIP, Smartnumbers ensures your voice network stays secure, reliable, and compliant. Helping organizations prepare for business disruption and contact centers improve caller authentication and fraud detection. Pre-answer caller authentication to streamline your customer experience. Identify and redirect suspicious calls pre-answer. Reduce ID&V questions to shorten call duration. Save time and money and improve your caller authentication. Over 350 organizations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability, and anti-fraud requirements, and include organizations such as financial institutions, the Ministry of Defence, and blue light services. We partner with the leading communications providers and technical vendors so you can buy Smartnumbers from your preferred supplier.

About

interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers and businesses looking for a solution to improve caller authentication and fraud detection

Audience

interface.ai is designed for credit unions and community banks seeking to reduce costs, improve security, and deliver personalized 24/7 member experiences through AI-powered automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Smartnumbers
Founded: 1995
United Kingdom
smartnumbers.com

Company Information

interface.ai
Founded: 2016
United States
interface.ai

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Integrations

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Fiserv
Genesys Cloud CX
Verizon Cloud

Integrations

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Fiserv
Genesys Cloud CX
Verizon Cloud
Claim Smartnumbers and update features and information
Claim Smartnumbers and update features and information
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Claim interface.ai and update features and information