SmartFreight

SmartFreight

WiseTech Global
Tracey

Tracey

Sendcloud
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About

SmartFreight, part of WiseTech Global, simplifies last-mile logistics (parcel and LTL) by providing a single platform for true multi-carrier management. Businesses can access customized freight rates, automatically generate compliant shipping labels, and seamlessly integrate SmartFreight with their existing WMS, ERP, e-commerce platforms, and CargoWise. The solution empowers shippers to compare carriers in real time, automate documentation, and streamline freight execution across domestic and international moves. With SmartFreight, organizations reduce transport costs, eliminate manual errors, and improve customer experience through accurate tracking and timely delivery notifications. From small businesses looking for carrier choice to large enterprises managing complex logistics networks, SmartFreight delivers end-to-end shipment visibility and smarter decision-making for freight management.

About

Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

•Manufacturers •Distributors •3PLs •eCommerce businesses •CargoWise customers needing integrated last-mile shipping label generation

Audience

Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

WiseTech Global
Founded: 1997
Sydney , Australia
smartfreight.com

Company Information

Sendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com

Alternatives

Alternatives

LIVE Connect

LIVE Connect

Banyan Technology
Cario TMS

Cario TMS

Cario
FreightWise

FreightWise

Freightwise

Categories

Freight Supported
Shipping Supported

Categories

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Not Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Not Supported
Transportation Management Supported
Warehouse Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Not Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Not Supported

Integrations

JD Edwards EnterpriseOne Supported
MYOB Supported
NetSuite Supported
Odoo Supported
OnBuy Supported
SAP Business One Supported
SYSPRO ERP Supported
Sendcloud Not Supported
Shopify Supported
SuiteMaster Supported

Integrations

JD Edwards EnterpriseOne Not Supported
MYOB Not Supported
NetSuite Not Supported
Odoo Not Supported
OnBuy Not Supported
SAP Business One Not Supported
SYSPRO ERP Not Supported
Sendcloud Supported
Shopify Not Supported
SuiteMaster Not Supported
Claim SmartFreight and update features and information
Claim SmartFreight and update features and information
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Claim Tracey and update features and information