roommaster

roommaster

3.0 out of 5 stars
Smart Order roommaster

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Smart Order:

About

Smart Order is an all-in-one property management system (PMS) built for hotels, B&Bs, and vacation rentals. Include front desk, channel manager, booking engine, and payment processing—all in one platform. The system automates daily tasks, reduces manual errors, and streamlines workflows to enhance efficiency. Smart Order’s booking engine enables direct, commission-free reservations from search engines and social media, while the secure payment solution supports global transactions in local currencies. A real-time channel manager connects with major OTAs like Airbnb and Booking.com to prevent overbookings and maximize occupancy. Additional features include a mobile app for on-the-go management, real-time performance reports, a unified inbox for guest communications, and integration with popular Chinese platforms like RED and WeChat to tap into the growing tourism market.
roommaster:

About

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.
Smart Order:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
roommaster:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Smart Order:

Audience

Hotels, B&Bs, vacation rentals, hoteliers
roommaster:

Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences
Smart Order:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
roommaster:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Smart Order:

API

Offers API Not Supported
roommaster:

API

Offers API Not Supported
Smart Order:

Screenshots and Videos

No images available
roommaster:

Screenshots and Videos

Smart Order:

Pricing

$25/month
Free Version Supported
Free Trial Supported
roommaster:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Smart Order:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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roommaster:

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
roommaster:

Pros & Cons from Real Users

Pros

  • Works good for rooms and you can configure the settings however you need to accommodate your layouts.

Cons

  • You can't track conversions for google ads as they don't have tracking ability.
Smart Order:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
roommaster:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Smart Order:

Company Information

Smart Order
Founded: 2014
China
www.smartorder.ai/
roommaster:

Company Information

roommaster
Founded: 1995
United States
roommaster.com
Smart Order:

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roommaster:
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roommaster:
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Smart Order:

Categories

roommaster:

Categories

roommaster:

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported
Smart Order:

Integrations

Agoda Supported
Airbnb Supported
Akia Not Supported
Booking.com Supported
Canary Digital Tipping Not Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Revintel Not Supported
Fedelta Point of Sale Not Supported
Flexkeeping Not Supported
H&L POS Not Supported
Idealpos Not Supported
InTouch Data Not Supported
IronWiFi Not Supported
LodgIQ Not Supported
Paired Plus Not Supported
QuickBooks Online Not Supported
Trip.com Supported
Wave RMS Not Supported
Windcave Not Supported
roommaster:

Integrations

Agoda Not Supported
Airbnb Not Supported
Akia Supported
Booking.com Not Supported
Canary Digital Tipping Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Revintel Supported
Fedelta Point of Sale Supported
Flexkeeping Supported
H&L POS Supported
Idealpos Supported
InTouch Data Supported
IronWiFi Supported
LodgIQ Supported
Paired Plus Supported
QuickBooks Online Supported
Trip.com Not Supported
Wave RMS Supported
Windcave Supported
Smart Order:
Claim Smart Order and update features and information
Claim Smart Order and update features and information
roommaster:
Claim roommaster and update features and information
Claim roommaster and update features and information