Silverware vs. Toast POS Comparison


Silverware	Toast POS Toast, Inc.	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.		About Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.		Audience Built exclusively to provide a robust POS system for the restaurant and foodservice industry, with teams of all sizes.
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Not Supported Free Trial Not Supported		Pricing $0.00/month Starter Kit: $0/month Point of Sale: $69/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.2 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me. I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems. I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports. All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on. The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff. Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget. User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.		Pros & Cons from Real Users Pros it offers excellent features for restaurant management, and the design is very modern . the software runs smoothly without major glitches, making it reliable during busy hours. I like the integration bundle but they should have a unlimited bundle package to be better then Chowly and 3rd party providers and if they created a website they would definitely do great and they should do something with DoorDash and third parties to lower commissions rate one small restaurant can’t make that difference but a platform like toast can literally take over the virtual market with just a few of these options Cons the pricing and add-on fees can be a bit high for smaller businesses. also, the customer service response time can sometimes be improved. Integration took to along to set up I had to add google direct ordering for my location and got over charged I may have to switch integrations.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Silverware Founded: 1992 Canada www.silverwarepos.com		Company Information Toast, Inc. Founded: 2011 United States pos.toasttab.com
Alternatives Arryved		Alternatives Square POS Block
Squirrel POS Squirrel Systems		Silverware
Union POS Union		Rezku Point of Sale Guest Innovations
PAR PAR Technology		OVVI POS OVVI
Crunchtime View All		Winston POS View All
Categories Food Service Analytics Supported Point of Sale Supported Restaurant Data Analytics Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported		Categories Bakery Supported Bar POS Supported Catering Supported Convenience Store Supported Credit Card Processing Supported Email Marketing Supported Kiosk Supported Kitchen Display Systems Supported Online Ordering Supported Payment Processing Supported Point of Sale Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant Marketing Supported Restaurant POS Supported Retail POS Systems Supported
Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported		Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Show More Features Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported
Integrations 7shifts Supported Ameego Supported Atlas Direct Tips Supported COGS-Well Supported Craftable Supported Flipdish Supported Incentivio Supported MarketMan Supported SevenRooms Supported Shogo Supported WISK Supported Yellow Dog Inventory Supported Zip Forecasting Supported eCard Systems Supported ARP.top Not Supported Appfront Not Supported Axial Shift Not Supported Biznsbook Not Supported Paytronix Not Supported Push Operations Supported Show More Integrations View All 28 Integrations		Integrations 7shifts Supported Ameego Supported Atlas Direct Tips Supported COGS-Well Supported Craftable Supported Flipdish Supported Incentivio Supported MarketMan Supported SevenRooms Supported Shogo Supported WISK Supported Yellow Dog Inventory Supported Zip Forecasting Supported eCard Systems Supported ARP.top Supported Appfront Supported Axial Shift Supported Biznsbook Supported Paytronix Supported Push Operations Not Supported Show More Integrations View All 96 Integrations
		Claim Toast POS and update features and information Claim Toast POS and update features and information