Silverware vs. Square POS Comparison


Silverware	Square POS Block	+	+
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About Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.		About Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.		Audience Retailers, marketers and businesses searching for a solution to manage their sales and every day operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.2 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me. I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems. I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports. All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on. The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff. Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget. User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.		Pros from Real Users Pros I love Square, well for the time I used it for. I sold Lularoe and this was so nice to be able to use during shows. People could just come up, buy what they want with the card reader and then all of the receipts were automatically compiled at the end and I was good to go. Very easy to use and they have great point of sale systems to be able to set up in a retail or business establishment.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Silverware Founded: 1992 Canada www.silverwarepos.com		Company Information Block Founded: 2009 United States squareup.com/pos
Alternatives Arryved		Alternatives Silverware
Squirrel POS Squirrel Systems		Paladin POS Paladin Data Corporation
Union POS Union		RetailEdge High Meadow Business Solutions
Crunchtime		Toast POS Toast, Inc.
PAR PAR Technology View All		SpotOn View All
Categories Food Service Analytics Supported Point of Sale Supported Restaurant Data Analytics Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported		Categories Bakery Supported Bar POS Supported Billing and Invoicing Supported Credit Card Processing Supported Payment Processing Supported Point of Sale Supported Restaurant POS Supported Retail POS Systems Supported Virtual Terminals Supported
Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Show More Features Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported		Point of Sale Features Barcode Scanning Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Not Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Restaurant POS Features Delivery Management Not Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Not Supported Order Management Not Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Supported Table Management Not Supported Tips Management Not Supported Show More Features Bakery Features Accounting Management Not Supported Customer Management Not Supported Inventory Management Supported Labor Cost Calculator Not Supported Nutrition & Ingredient Labels Not Supported Nutrition Analysis Not Supported Production Management Not Supported Recipe / Formula Costing Not Supported Recipe / Formula Management Not Supported Sales History Supported Sales Management Not Supported Bar POS Features Cash Drawer Management Supported Employee Management Not Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Not Supported Separate Checks Not Supported Split Checks Supported Tips Management Not Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Supported Debit Card Support Not Supported Gift Card Management Supported Mobile Payments Supported Online Payments Not Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported
Integrations 7shifts Supported Atlas Direct Tips Supported COGS-Well Supported Flipdish Supported Incentivio Supported MarketMan Supported Push Operations Supported Shogo Supported WISK Supported Yellow Dog Inventory Supported Zip Forecasting Supported eCard Systems Supported Base.com Not Supported Findmyshift Not Supported GoParrot Not Supported IFTTT Not Supported Morphic Not Supported Paylinks Not Supported QuickBooks Online Advanced Not Supported Workforce.com Not Supported Show More Integrations View All 28 Integrations		Integrations 7shifts Supported Atlas Direct Tips Supported COGS-Well Supported Flipdish Supported Incentivio Supported MarketMan Supported Push Operations Supported Shogo Supported WISK Supported Yellow Dog Inventory Supported Zip Forecasting Supported eCard Systems Supported Base.com Supported Findmyshift Supported GoParrot Supported IFTTT Supported Morphic Supported Paylinks Supported QuickBooks Online Advanced Supported Workforce.com Supported Show More Integrations View All 380 Integrations