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About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

About

Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Audience

Retailers, marketers and businesses searching for a solution to manage their sales and every day operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Pros from Real Users

Pros

  • I love Square, well for the time I used it for. I sold Lularoe and this was so nice to be able to use during shows. People could just come up, buy what they want with the card reader and then all of the receipts were automatically compiled at the end and I was good to go.
  • Very easy to use and they have great point of sale systems to be able to set up in a retail or business establishment.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

Company Information

Block
Founded: 2009
United States
squareup.com/pos

Alternatives

Alternatives

Squirrel POS

Squirrel POS

Squirrel Systems
Paladin POS

Paladin POS

Paladin Data Corporation
Union POS

Union POS

Union
RetailEdge

RetailEdge

High Meadow Business Solutions
PAR

PAR

PAR Technology
Toast POS

Toast POS

Toast, Inc.

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Bakery Features

Accounting Management
Customer Management
Inventory Management
Labor Cost Calculator
Nutrition & Ingredient Labels
Nutrition Analysis
Production Management
Recipe / Formula Costing
Recipe / Formula Management
Sales History
Sales Management

Bar POS Features

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Integrations

7shifts
Atlas Direct Tips
COGS-Well
Flipdish
Incentivio
MarketMan
Push Operations
Shogo
WISK
Yellow Dog Inventory
Zip Forecasting
eCard Systems
Akiracart
DrChrono
EZRentOut
Lumino
Orderspoon
Pipe17
QuickBooks Online Advanced
ZipBooks

Integrations

7shifts
Atlas Direct Tips
COGS-Well
Flipdish
Incentivio
MarketMan
Push Operations
Shogo
WISK
Yellow Dog Inventory
Zip Forecasting
eCard Systems
Akiracart
DrChrono
EZRentOut
Lumino
Orderspoon
Pipe17
QuickBooks Online Advanced
ZipBooks