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About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

About

Our AI assesses damage and estimates repair costs in real time. So claims can be settled faster, and livelihoods restored. Our AI assesses car damage and expedites claims and settlements today, in real time. When floods, fires and hurricanes hit, our AI will help insurers respond more efficiently and quickly. Our AI learns to interpret what’s in an image, just like a human - but at scale. With our AI, the auto repair ecosystem - from insurers to bodyshops - can respond to accidents up to 10 times faster. Our AI Review and AI Estimating products help them improve their claims processes and produce live, end-to-end estimates of vehicle damage. We carry out meaningful applied research: transforming breakthrough discoveries in deep supervised and semi-supervised learning into products that help people recover from accidents and disasters more quickly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Audience

Anyone looking for an AI for accident & disaster recovery

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Company Information

Tractable
Founded: 2014
United Kingdom
tractable.ai/

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

PHOTO iD by U Scope

PHOTO iD by U Scope

U Scope Technologies
Identifix

Identifix

Solera, Inc
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
Qapter

Qapter

Solera

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced

Integrations

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information
Claim Tractable and update features and information
Claim Tractable and update features and information