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About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

About

Torque360 is a U.S. based auto repair software company that provides an all-in-one solution. It is a complete 360-degree package tailored for auto repair garage owners. It’s feature-rich which includes: - Invoicing - Estimating - Torque Payments - Technician Portal - Digital Vehicle Inspections - Repair Scheduling Torque360 work order management software is a stellar program, it allows service advisors and technicians to stay on the same page so that they work efficiently on their customers' repair orders. You don’t have to keep switching tabs. In fact, you can easily turn your inspections into estimates and invoices. In our software, you can easily enjoy smooth and seamless processes. You can track your business metrics. Keep an eye on your payments, invoices, technicians' productivity all in one go because everything is securely synced with the software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Audience

Auto repair shops, heavy duty repair, medium duty repair, auto detailing, RV Repair, Motorcycle Repair

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Company Information

Torque360
Founded: 2021
United States
www.torque360.co

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Mailchimp Not Supported
PartsTech Supported
PayPal Not Supported
Stripe Not Supported
Twilio Not Supported
Xero Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Mailchimp Supported
PartsTech Not Supported
PayPal Supported
Stripe Supported
Twilio Supported
Xero Supported
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information
Claim Torque360 and update features and information
Claim Torque360 and update features and information