Shopmonkey

Shopmonkey

2.0 out of 5 stars
TireMaster

TireMaster

ASA Automotive Systems
Shopmonkey TireMaster

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Shopmonkey:

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
TireMaster:

About

​TireMaster is a comprehensive and customizable tire and auto shop management software designed to meet the unique demands of businesses in the tire and automotive service industry. It integrates point-of-sale, inventory management, and accounts-receivable functionalities, providing a robust platform for efficient operations. Key features include CarFax integration, fitment guides, DOT registration, credit card processing, TPMS support, and access to various tire brands. It maintains detailed customer and vehicle histories, facilitates communication through texting, and offers a customer appointment scheduler. Additionally, TireMaster supports digital inspections, a virtual service advisor, digital marketing tools, online reputation management, search engine optimization, integrated loyalty and rewards programs, and mobile-optimized websites. It also handles national account processing, provides quoting and estimating tools, enables direct ordering from parts suppliers, etc.
Shopmonkey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TireMaster:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Shopmonkey:

Audience

Anyone looking for an Auto Repair Shop workflow management solution
TireMaster:

Audience

Automotive service businesses needing a solution to manage point-of-sale, inventory, accounting, and customer relations efficiently
Shopmonkey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TireMaster:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Shopmonkey:

API

Offers API Not Supported
TireMaster:

API

Offers API Not Supported
Shopmonkey:

Screenshots and Videos

TireMaster:

Screenshots and Videos

Shopmonkey:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
TireMaster:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Shopmonkey:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5
TireMaster:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Shopmonkey:

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
Shopmonkey:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
TireMaster:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Shopmonkey:

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io
TireMaster:

Company Information

ASA Automotive Systems
Founded: 1988
United States
www.asaauto.com/products/tiremaster
Shopmonkey:

Alternatives

KUKUI

KUKUI

Kukui
4.8 out of 5 stars
TireMaster:

Alternatives

Tire Power

Tire Power

TCS Technologies
Shopmonkey:
Fullbay

Fullbay

3.7 out of 5 stars
TireMaster:
GTX

GTX

ASA Automotive Systems
Shopmonkey:
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
TireMaster:
Shopmonkey:
TireMaster:
AutoFluent

AutoFluent

TABS
5.0 out of 5 stars
Shopmonkey:
TireMaster:
Shopmonkey:

Categories

TireMaster:

Categories

Shopmonkey:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported
Shopmonkey:

Integrations

CARFAX Not Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Merrows Supported
PartsTech Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Treadstock Supported
TireMaster:

Integrations

CARFAX Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Merrows Not Supported
PartsTech Not Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Treadstock Not Supported
Shopmonkey:
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information
TireMaster:
Claim TireMaster and update features and information
Claim TireMaster and update features and information