ShopKeep

ShopKeep

Lightspeed
+
+

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About

ShopKeep’s #1-rated POS system gives small business owners all of the point of sale features they need to skyrocket revenue and productivity. Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries. ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.

About

Through powerful EPOS software, market-leading integrations, and top-quality technical support, TISSL provides an all-around hospitality management solution, that serves as the technical heartbeat for each venue. With 20 years of experience helping hospitality businesses across the globe, TISSL has developed a solution driven by customer needs, allowing you to provide the best possible service. A cloud-based solution that allows you to re-use your existing devices. A flexible licensing solution that allows as many sites and devices as you want with no additional cost. Scale up and manage your multi-site business from one HUB, anywhere. A great EPOS solution that adapts to your specific regional requirements. Have full access to our in-house support team 365 days per year who are there to help you long after the initial sale. Choose from hardware packages for a speedy installation or a bespoke solution built specifically for your business needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to medium-sized organizations in the retail, restaurant, and bar industries in the USA

Audience

Hospitality and retail businesses interested in a solution to manage payments, reservations, and delivery processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Pricing

$55.81 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 4.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I love ShopKeep they are an amazingly easy POS system with many benefits including, inventory tracking, easy to print UPC's, purchases, returns all at a really great month to month price.

Cons

  • If I have to dislike something about ShopKeep it may be that after the 2 hour tutorial for setting ShopKeep up your kind of left hanging by customer service.

Pros & Cons from Real Users

Pros

  • Simple user interface and user experience, hardware agnostic, cloud-based and cost effective pricing.

Cons

  • Incorrect figures. Lack of accountability from tissl team. Lack of features. False promises.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Lightspeed
Founded: 2008
United States
www.shopkeep.com

Company Information

TISSL
United States
www.tissl.co.uk

Alternatives

Alternatives

Toast POS

Toast POS

Toast, Inc.
Lightspeed Retail

Lightspeed Retail

Lightspeed
OVVI POS

OVVI POS

OVVI

Categories

Bakery Supported
Bar POS Supported
Convenience Store Supported
Florist Supported
Garden Center Supported
Point of Sale Supported
Restaurant POS Supported
Retail Management Supported
Retail POS Systems Supported

Categories

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Not Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Supported
Sales Management Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Not Supported
Fuel POS Not Supported
Grocery POS Not Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Not Supported
Price Book Not Supported
Retail Management Supported
Single Store Not Supported

Florist Features

Automated Card Printing Not Supported
Customer Account Profiles Supported
Delivery Tracking Not Supported
Order Management Not Supported
Production Tracking Not Supported
Stem Counting Not Supported

Garden Center Features

Billing & Invoicing Not Supported
Customer Management Supported
Inventory Management Supported
Purchase Order Management Not Supported
Returns Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Not Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Not Supported
Multi-Store Management Not Supported
Pricing Management Supported
Repair Tracking Not Supported
Supplier Management Not Supported
Wholesaler Management Not Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Integrations

AllayPay Supported
Aqilla Not Supported
Bookkeep Supported
Fetchify Not Supported
Freedom Merchants Supported
Guestline Not Supported
Harri Not Supported
Indicater Not Supported
Mailchimp Supported
MarginEdge Supported
OpenTable Not Supported
Opera Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
ReturnPro Supported
Sage 100 Not Supported
SevenRooms Not Supported
Stax Supported
StockTake Online Not Supported
Womply Supported

Integrations

AllayPay Not Supported
Aqilla Supported
Bookkeep Not Supported
Fetchify Supported
Freedom Merchants Not Supported
Guestline Supported
Harri Supported
Indicater Supported
Mailchimp Not Supported
MarginEdge Not Supported
OpenTable Supported
Opera Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
ReturnPro Not Supported
Sage 100 Supported
SevenRooms Supported
Stax Not Supported
StockTake Online Supported
Womply Not Supported
Claim ShopKeep and update features and information
Claim ShopKeep and update features and information
Claim TISSL and update features and information
Claim TISSL and update features and information