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About

Shop-Ware Shop Management Software is a cloud-based platform that helps Auto Repair Shops drive more profit in less time. Lightning Fast Workflow Eliminate paper and get off the phone. Know what's going on at a glance. Your shop will fix more cars with fewer people. Superhero Sales Prepare and share quotes in seconds. Harness real-time photos, videos, and chat. Customers click "YES" 89% of the time. Very Happy Customers Shop-Ware's digital experience showcases your value and care. Generate rave reviews and keep them coming back.

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto Repair Shop owners and who want to earn more profit from happier customers.

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

From $99/month
Shop-Ware offers a monthly subscription plan to meet any Repair Shop's needs. No contract required.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Shop-Ware
Founded: 2014
United States
www.shop-ware.com

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
Shop Methods

Shop Methods

MCi Methods
Shop4D

Shop4D

Auto Profit Masters
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Auto Body Supported
Auto Dealer Supported
Auto Repair Supported

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Auto Dealer Features

Accounting Supported
Buy-Here-Pay-Here Supported
Collections Management Supported
Contact Database Supported
Customer Database Supported
Document Management Supported
F&I Management Supported
Financing Management Supported
Form Printing Supported
Inventory Management Supported
Lease Management Supported
New Car Dealer Supported
New Car Lot Supported
Online Inventory Supported
Parts Management Supported
Sales Management Supported
Service Department Supported
Used Car Lot Supported
Website Integration Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

PartsTech Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Detect Auto Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Repair Shop Solutions Supported
Service-Intel Supported
Sooqr Supported
Steer Supported

Integrations

PartsTech Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Detect Auto Not Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported
Sooqr Not Supported
Steer Not Supported
Claim Shop-Ware and update features and information
Claim Shop-Ware and update features and information
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Claim Shopmonkey and update features and information