Tracey

Tracey

Sendcloud
+
+

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About

Whether you ship UPS, FedEx, LTL, or use a 3PL, Shipware has a customized solution for you. Since 2011, Shipware has helped hundreds of businesses to reduce shipping costs and spend efficiently. We know there’s no one-size-fits-all solution to cost-efficient shipping. Our team of former UPS, FedEx, and LTL pricing analysts use a blend of data modeling, Shipware’s proprietary technology, and insider knowledge to build a solution that fits your needs. Whether your goal is to reduce shipping costs, improve transit times, ensure your customers are happy, or, all of the above, Shipware is here to help. Never miss another refund. We perform a weekly multi-point audit of your carrier invoices to identify and claim all eligible refunds. Cut costs with your current provider, and ensure their service meets your standards, or find a new provider to elevate your business. Negotiate best-in-class UPS, FedEx, or LTL carrier rates through our industry-best contract optimization process.

About

Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shippers in need of a solution to monitor transit times, lower costs, and optimize their spend management operations

Audience

Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Shipware
shipware.com

Company Information

Sendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com

Alternatives

SiftedAI

SiftedAI

Sifted

Alternatives

Categories

Logistics Supported
Shipping Supported

Categories

Integrations

3PL Freight Software Supported
FedEx Ship Manager Supported
Sendcloud Not Supported
UPS Ready Supported

Integrations

3PL Freight Software Not Supported
FedEx Ship Manager Not Supported
Sendcloud Supported
UPS Ready Not Supported
Claim Shipware and update features and information
Claim Shipware and update features and information
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Claim Tracey and update features and information