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About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

About

Our advanced cross-border solutions for ecommerce enable marketplace sellers to grow their sales worldwide. Selling on Marketplaces with Webinterpret is one of the biggest opportunities to grow your international sales significantly. Over 33,000 sellers worldwide already use Webinterpret’s fully automated solution.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

Audience

eBay and Amazon sellers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version Not Supported
Free Trial Supported

Pricing

5% + $1.29 per transaction
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.

Pros & Cons from Real Users

Pros

  • Only good at the beginning. they are decent for as long as you continue being your customer. Once you want to get out, even after your eBay account has been suspended and even after asking them to cancel account, they still bill you for a whole new period without reason. Be very wary with giving them your card or personal details as they will simply make it very difficult for you to close the account and threaten you without notice

Cons

  • I had been using Webinterpret for listing on eBay for several years until April 2021. i had the yearly subscription. in April 2021, my eBay account got restricted and seller listing limits went to zero after i had an issue with eBay, which means i could never again sell on eBay as i couldn't solve that problem. this happened a few days after i had paid my April 2021 invoice to Webinterpret. I closed my eBay shop and asked Webinterpret if they could refund me for the recent 2021 yearly payment since i couldn't benefit anymore from the service due to no longer selling on eBay. they said no refund. fair enough. i told them to close my Webinterpret account. NOW, February 2025, i get an email from a Spain based lawyer representing Webinterpret asking me to fulfill the payment of 699 euros (including interest) for an invoice from April 2022, and to send the payment to a bank account given in the email. i suppose it's the law firm's bank account. imagine the fraud. I stop using Webinterpret on April 2021, ask them to close my account (i couldn't find a way to do it myself through their website's dashboard). yet this fraud company billed me for an additional year for services i didn't use. i stopped selling on eBay April 2021 and they billed me again for April 2022 for one more year just because they didn't close my account at that time when i told them. not only that. the 2021 payment was a waste of money anyway, since i stopped selling on eBay, and now they want me to give them 700 euros for 2022 and the lawyer letter also said that if i don't pay in next 5 days, they will take legal action that will cost me the invoice plus all legal costs. I'm not paying a cent for a service not provided. today i have also emailed Webinterpret about this and i have yet to receive a response. i feel completely scammed and robbed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

Company Information

Webinterpret
Founded: 2012
United Kingdom
webinterpret.com

Alternatives

Alternatives

Charm.io

Charm.io

Charm
SelluSeller

SelluSeller

Anchanto
Swap

Swap

Swap Commerce
MyOrderDesk

MyOrderDesk

Print Reach
Flow

Flow

Flow Commerce

Categories

Distribution Supported
eCommerce Tools Supported
Logistics Supported
Order Fulfillment Supported
Order Management Supported
Shipping Supported

Categories

eCommerce Supported
eCommerce Tools Supported

Amazon Seller Tools Features

A/B Testing Not Supported
Alerts / Notifications Supported
Analytics / Reporting Not Supported
Campaign Management Not Supported
Competitor Analysis Not Supported
Content Management / Optimization Not Supported
Conversion / ROI Tracking Not Supported
Customer Data Management Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Inventory Management Supported
Keyword Tracking / Research Not Supported
Order Management Not Supported
PPC Ads Management Not Supported
Price Optimization Not Supported
Rank Optimization Not Supported
Refund Management Not Supported
Review Management Not Supported
Sales Tracking / Analysis Not Supported
Shipping Management Supported
Trend Analysis Not Supported

Distribution Features

Barcoding / RFID Not Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Supported

Integrations

Amazon Supported
eBay Supported
Auction.io Supported
Brahmin Solutions Supported
Connex Supported
Latenode Supported
Logicbroker Supported
Martini Supported
Order Time Supported
Rapid POS Supported
RetailEdge Supported
ReturnPro Supported
SWIMS Supported
ShipNetwork Supported
Vervemail Supported
VinesOS Supported
ZapERP Supported
Zynk Supported
commonsku Supported
eDesk Supported

Integrations

Amazon Supported
eBay Supported
Auction.io Not Supported
Brahmin Solutions Not Supported
Connex Not Supported
Latenode Not Supported
Logicbroker Not Supported
Martini Not Supported
Order Time Not Supported
Rapid POS Not Supported
RetailEdge Not Supported
ReturnPro Not Supported
SWIMS Not Supported
ShipNetwork Not Supported
Vervemail Not Supported
VinesOS Not Supported
ZapERP Not Supported
Zynk Not Supported
commonsku Not Supported
eDesk Not Supported
Claim ShipStation and update features and information
Claim ShipStation and update features and information
Claim Webinterpret and update features and information
Claim Webinterpret and update features and information