ShipStation

ShipStation

5.0 out of 5 stars
ShipStation Visualsoft eCommerce

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ShipStation:

About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).
Visualsoft eCommerce:

About

Award winning eCommerce ecosystem, with 21 years experience of working with online retailers.
ShipStation:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Visualsoft eCommerce:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ShipStation:

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)
Visualsoft eCommerce:

Audience

eCommerce Retailers
ShipStation:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Visualsoft eCommerce:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
ShipStation:

API

Offers API Not Supported
Visualsoft eCommerce:

API

Offers API Not Supported
ShipStation:

Screenshots and Videos

Visualsoft eCommerce:

Screenshots and Videos

ShipStation:

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version Not Supported
Free Trial Supported
Visualsoft eCommerce:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ShipStation:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5
Visualsoft eCommerce:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ShipStation:

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.
ShipStation:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Visualsoft eCommerce:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
ShipStation:

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com
Visualsoft eCommerce:

Company Information

Visualsoft
Founded: 1998
United Kingdom
www.visualsoft.co.uk
ShipStation:

Alternatives

ShipHero

ShipHero

4.2 out of 5 stars
Visualsoft eCommerce:

Alternatives

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NCR Voyix

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ShipStation:
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Visualsoft eCommerce:
ShipStation:
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ShipStation:
MyOrderDesk

MyOrderDesk

Print Reach
Visualsoft eCommerce:
ShipStation:
Visualsoft eCommerce:
ShipStation:

Categories

Distribution Supported
eCommerce Tools Supported
Logistics Supported
Order Fulfillment Supported
Order Management Supported
Shipping Supported
Visualsoft eCommerce:

Categories

eCommerce Supported
ShipStation:

Amazon Seller Tools Features

A/B Testing Not Supported
Alerts / Notifications Supported
Analytics / Reporting Not Supported
Campaign Management Not Supported
Competitor Analysis Not Supported
Content Management / Optimization Not Supported
Conversion / ROI Tracking Not Supported
Customer Data Management Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Inventory Management Supported
Keyword Tracking / Research Not Supported
Order Management Not Supported
PPC Ads Management Not Supported
Price Optimization Not Supported
Rank Optimization Not Supported
Refund Management Not Supported
Review Management Not Supported
Sales Tracking / Analysis Not Supported
Shipping Management Supported
Trend Analysis Not Supported

Distribution Features

Barcoding / RFID Not Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported
Visualsoft eCommerce:

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported
ShipStation:

Integrations

Zynk Supported
AIMS360 Apparel Software Supported
CS-Cart Multi-Vendor Supported
Extensiv 3PL Warehouse Manager Supported
Fishbowl Supported
JiFeng WMS Supported
Klaviyo Supported
MasterDistiller Supported
Order Time Supported
PrintGizmo Supported
Prive Supported
Return Magic Supported
SHEIN Supported
Sellware Supported
StarfishETL Supported
Stripe Supported
Ucraft Logo Maker Supported
Uphance Supported
Valdata CMS Supported
Weebly Supported
Visualsoft eCommerce:

Integrations

Zynk Supported
AIMS360 Apparel Software Not Supported
CS-Cart Multi-Vendor Not Supported
Extensiv 3PL Warehouse Manager Not Supported
Fishbowl Not Supported
JiFeng WMS Not Supported
Klaviyo Not Supported
MasterDistiller Not Supported
Order Time Not Supported
PrintGizmo Not Supported
Prive Not Supported
Return Magic Not Supported
SHEIN Not Supported
Sellware Not Supported
StarfishETL Not Supported
Stripe Not Supported
Ucraft Logo Maker Not Supported
Uphance Not Supported
Valdata CMS Not Supported
Weebly Not Supported
ShipStation:
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Claim ShipStation and update features and information
Visualsoft eCommerce:
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