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About

Unlock your sales team's potential with the power of machine learning. First, SetSail automatically captures and enriches your customer and activity data so that your team doesn’t have to. We then build a unique machine learning model for your business, which calculates account/deal health using the CRM data and communication sentiment, leveraging the latest natural language processing (NLP) techniques. Our models prioritize objective signals, such as sentiment in customer conversations, over self-reported measures like deal stages. Powered by the machine learning engine, SetSail surfaces insights that allow reps, managers, and executives to view pipeline health in real-time. This powerful tool can break down data by rep, deal, account, and conversation topic to identify performance issues and deal blockers. Pinpoint and fix areas of weakness before they hit your bottom line.

About

The central nervous system for revenue. Never miss a revenue signal. Get the right data to the right people, when and where they need it, and empower them to perform. Know when something important happens - from lead to close to case. Equip your team with the information they need and guide them to the best corresponding action. Work in the place you already spend your time. Search, access, and edit your CRM right from Slack & MS Teams. See what matters. Know who's doing what. Step in to coach. Measure performance. Track the impact of key initiatives. Troops notifies you in real time when anything happens that has a material impact on revenue. Troops makes it easy for your teams to see and do the right things at the right time, across devices so that teams can perform at the highest level. Troops helps customer-facing teams handle routine tasks and actions faster so they can spend more time with customers and prospects.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams and businesses looking for a solution to improve their customer experience

Audience

Companies with sales teams that want to get more out of Slack and Salesforce. Troops now also works with Microsoft Teams and other apps.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The real-time lead alert is a great addition to its features. Provides seamless workflow management. Features I liked most and currently using are: Workflow Reports, real-time lead alert, sales and customer relationship management.
  • Highly recommended Salesforce and Slack integration. It gives the best business internal and external solution. Excellent support for the sales team. Reminder and daily sales reports.
  • #1- It can be integrated with Slack and sales force. #2- It gives a realtime reminder about ongoing requests. #3- It helps in organizing CRM is a smarter way. #4- It shares great analysis and insight about performance. #5- Freemium version is also available.

Cons

  • The dashboard appearance and customization are very less.
  • I never encountered any problems with this platform.
  • #1- Nothing to dislike about Troops, it works great for us.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SetSail
United States
www.setsail.co

Company Information

Troops
Founded: 2015
United States
troops.ai

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Dialpad Sell

Dialpad

Alternatives

RevSure

RevSure

RevSure AI

Categories

AI Sales Tools Supported
Sales Supported
Sales Analytics Supported
Sales Enablement Supported
Sales Gamification Supported
Sales Prospecting Supported
Sentiment Analysis Supported

Categories

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Supported
Training Management Supported

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

Axis LMS Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Shift Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Axis LMS Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Supported
Microsoft Teams Supported
Salesforce Supported
Shift Supported
Slack Supported
Zendesk Supported
Claim SetSail and update features and information
Claim SetSail and update features and information
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Claim Troops and update features and information