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About

Ever wondered how you can optimally manage your company's service finances? Serviceware. That's how. Excellent Enterprise Service Management Serviceware stands for a unique portfolio of solutions for digitizing and automating service processes, no matter what challenges you face in IT, HR, or Customer Shared Services. Serviceware serves more than 900 customers​. Eight out of the thirty companies listed on the German DAX-30 stock index are already valued customers. Serviceware is crucial for corporate performance planning and financial management of IT and shared services. Scheduling app launch. Pain free appointments for your patients and customers with the Serviceware Resources scheduler! Serviceware and KPMG extend cooperation. Find out about our joint service offering for companies in the field of transfer pricing! BARC Planning Survey 20. Serviceware Performance receives 37 top-ranks as an effective planning and analytics vendor in DACH!

About

Optimizer is our proprietary platform that leverages on Machine Learning for predictive analytics, Mathematical Optimization to solve complex resource scheduling problems and advanced Data Analytics for real-time business analytics. Boost staff productivity by aligning staffing with customer demand and reduce time spent by managers by 70% on workforce management. Manage your workforce in a consistent manner, while ensuring compliance with regulations, company policies and safety procedures. Improve the quality of service and care to your customers with an engaged workforce through a better skill and experience mix. Most of what’s out there are hard to learn, a pain to set up and clumsy to use, we believe business software should be easier, smarter, and more refined, and our customers agree, our products are loved by thousands of people around the world.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a software tool for the financial management of their IT and shared services

Audience

Companies searching for a solution to solve complex resource scheduling problems

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1000 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Serviceware
Founded: 1998
Germany
serviceware-se.com

Company Information

FriarTuck
www.friartuck.net

Alternatives

Retain

Retain

Retain International

Alternatives

Allocate

Allocate

RLDatix
Kirona Solutions Limited

Kirona Solutions Limited

Kirona: Field Service Management Software
netinsight ITFM

netinsight ITFM

netinsight

Categories

Categories

Financial Management Features

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

No info available.

Integrations

No info available.
Claim Serviceware Financial and update features and information
Claim Serviceware Financial and update features and information
Claim WorkforceOptimizer and update features and information
Claim WorkforceOptimizer and update features and information