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About

Optimize business processes. Uncover trends and patterns using in-platform process mining. Get deep insight into processes to understand the root cause of how and why issues occur. View and analyze team performance across your organization and improve workgroup results. Streamline work by uncovering and removing redundant tasks and bottlenecks in business processes. Drive service excellence with an easy visual map for mining real-time process performance. Uncover hidden inefficiencies with the push of a button using process data. See a visual representation of process flows to identify bottlenecks and make improvements quickly. Optimize processes fast with AI-powered analysis to detect undesired process behavior. Establish greater regulatory compliance by proactively identifying process deviations and anomalies.

About

mpmX is a modular process mining and process intelligence platform that helps organizations extract, analyze, visualize, and optimize complex operational processes by connecting directly to existing data infrastructures such as Qlik, Snowflake, and Databricks rather than moving or duplicating data, enabling deep insights without data redundancy or new silos. It mines fragmented business data to reveal real process flows, dependencies, inefficiencies, and bottlenecks, combining business intelligence and process mining so teams can see both numerical KPIs and the underlying workflows that drive them and identify root causes instead of surface symptoms. mpmX supports visual process mapping, dynamic filtering, time-based analysis, multi-perspective process views, and automated report generation, helping analysts and decision-makers understand performance at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a process mining tool solution to increase workplace productivity through automation and smart solutions

Audience

Data analysts, process improvement specialists and business intelligence teams in medium to large enterprises that want to gain actionable insights from operational data and continuously improve complex workflows using integrated process mining and analytics tools

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com/products/process-mining.html

Company Information

mpmX
Germany
mpmx.com

Alternatives

Alternatives

mindzie

mindzie

mindzie, inc.
Threadseer

Threadseer

Wittenauer Software
Threadseer

Threadseer

Wittenauer Software

Categories

Process Mining Supported

Categories

Process Mining Supported

Integrations

Databricks Not Supported
MyEnroll360 Supported
Qlik Cloud Analytics Not Supported
Snowflake Not Supported

Integrations

Databricks Supported
MyEnroll360 Not Supported
Qlik Cloud Analytics Supported
Snowflake Supported
Claim ServiceNow Process Mining and update features and information
Claim ServiceNow Process Mining and update features and information
Claim mpmX and update features and information
Claim mpmX and update features and information